2000 Mci E4500 problems, complaints & recalls
Safety recalls (3)
Visibility:glass, Side/Rear 2025-12-10 · campaign 25V853000 · 15,454 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain 102DL3, 102D3, MC12PTV, E4500, D4000, 102D3ISTV, D4500, J4500, D4000ISTV, D4005, D4505, and J3500 transit buses. Please refer to MCI's recall report for specific model year information. The front door lower curb view glazing material is incorrect. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."
Risk: The incorrect window glazing material may reduce the driver's visibility, increasing the risk of a crash.
Fix: MCI will replace the glass, free of charge. Owner notification letters were mailed February 4, 2026. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is 22-005.
Steering:hydraulic Power Assist System 2019-01-07 · campaign 19V027000 · 2,089 vehicles
Defect: Motor Coach Industries (MCI) is recalling certain 2001-2015 J4500 and 1997-2013 102EL3/E4500 coaches equipped with a hydraulic rear axle (tag axle) steering system. The axle's alignment and low hydraulic pressure in the steering system may cause the steering system to lock, causing a loss of steering control at highway speeds.
Risk: Loss of steering control may increase the risk of a crash.
Fix: MCI will inspect and repair axle alignment, as necessary, free of charge. MCI issued owners an interim notification on March 26, 2019. Owner notification letters were mailed on May 14, 2021. Owners may contact MCI customer service at 1-800-241-2947. MCI's number for this recall is SB 469.
Visibility:windshield Wiper/Washer:motor 2010-04-06 · campaign 10V135000 · 1,261 vehicles
Defect: MCI IS RECALLING CERTAIN MODEL YEAR 1999-2001, 2007-2011 E4500 AND MODEL YEAR 2001-2011 J4500 COACHES EQUIPPED WITH DOGA WINDSHIELD MOTORS. THE WINDSHIELD WIPER MOTOR MAY FAIL TO OPERATE PROPERLY WHILE THE WIPER SYSTEM IS FUNCTIONING. IF THIS OCCURS, THE WINDSHIELD WIPERS MAY OPERATE INTERMITTENTLY, OPERATE AT A SINGLE SPEED ONLY, OR COMPLETELY STOP OPERATING.
Risk: IF THE WINDSHIELD WIPERS STOP FUNCTIONING, THE DRIVER'S CLEAR FIELD OF VIEW MAY BE REDUCED INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL FURNISH THE PARTS AND LABOR REQUIRED TO IMPLEMENT THE DOGA-RECOMMENDED REMEDIES ON THE AFFECTED COACHES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2010. OWNERS MAY CONTACT MCI CUSTOMER SERVICE AT 1-800-241-2947.
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Steering 2018-12-20 · SB 3118 · Service Bulletin/Repair Instructions
this service bulletin informs affected owners of 1997-2013 e4500 and 2001-2015 j4500 model coaches equipped with rear axle steering (ras) system of the importance of maintaining tag axle caster, and provides the procedure to adjust the caster, if necessary.
Equipment Adaptive/Mobility 2012-12-21 · SB 3077 · Service Bulletin/Repair Instructions
this service bulletin informs affected customers that mci was notified by shaw development that the diesel exhaust fluid (def) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potential vacuum issues which could result in colla
Structure:frame And Members 2012-09-21 · SB-390 · Service Bulletin/Repair Instructions
motor coach inc: drive axle suspension support structure may accumulate water causing support structure damage due to expansion, in freezing temperatures, while coach is being operated. models e4500, j4500. no model years listed. *pe updated 12/10/12. *pe
Power Train:automatic Transmission 2011-12-14 · SB-367 · Service Bulletin/Repair Instructions
motor coach industries: on some coaches, water may migrate onto/into the transmission and/or the fill tube, through the breather vent that is located on top of transmission. no model years listed. *pe
Unknown Or Other 2011-04-25 · SB-357 · Service Bulletin/Repair Instructions
motor coach indudstries: information on replacing the coolant pump that may have a problem. *rm
Power Train:manual Transmission 2011-02-24 · 354 · Service Bulletin/Repair Instructions
motor coach industries service campaign: see document search button for owner letter. there may be a harsh downshift, rpm flare, or the transmission may lock. *rm
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.