2000 Pierce Custom Contender problems, complaints & recalls
Safety recalls (1)
Fuel System, Other 2011-07-26 · campaign 11V384000 · 6,803 vehicles
Defect: PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORRODE SUFFICIENTLY, THE FUEL TANK SUPPORTING STRAPS MAY FRACTURE AND THE FUEL TANK MAY FALL FROM THE VEH
Risk: THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH.
Fix: FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
Service bulletins (11)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System 2024-11-15 · SB_651_1 · Service Bulletin/Repair Instructions
this bulletin is to support the dealer network when replacing a asl 360 ecu that requires programming on the truck.
Electrical System 2024-10-30 · SB_474_1 · Service Bulletin/Repair Instructions
software update for fault codes on command zone display: this software update may help remove ambiguity between active and inactive engine error codes shown on the command zone display.
Electrical System 2024-10-30 · SB_717 · Service Bulletin/Repair Instructions
alternators with a voltage sense terminal must have a voltage sense wire installed between the sense terminal of the alternator and a positive stud of a battery in the main battery bank. the voltage sense wire provides a more accurate voltage measurement to the voltage regulator, resulting in better
Electrical System 2024-10-30 · SB_716 · Service Bulletin/Repair Instructions
historically, the main battery cable for the mechanical siren was attached to the cab power distribution area. the large draw of electrical current from the mechanical siren activation, would starve other electronics in the cab. sometime causing hvac systems, radios and other electronics to shut dow
Electrical System 2024-10-30 · SB_715 · Service Bulletin/Repair Instructions
pierce apparatus equipped with command zone multiplexing uses the cab power distribution area for determining the vehicle system voltage. however, because of voltage drop between the batteries and the cab distribution area, this is not a true representation of actual system voltage. to improve the a
Engine 2024-10-02 · SB_709 · Service Bulletin/Repair Instructions
this bulletin will provide torque ratings for constant torque clamps that are used to secure coolant hoses on pierce custom chassis vehicles. see table below for details.
Showing the 6 most recent of 11 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.