2001 Pierce Arrow problems, complaints & recalls
Safety recalls (1)
Fuel System, Other 2011-07-26 · campaign 11V384000 · 6,803 vehicles
Defect: PIERCE HAS DECIDED THAT CERTAIN MODEL YEAR 1995-2008 ARROW XT, DASH, CUSTOM CONTENDER, LANCE, ENFORCER, PIERCE ARROW, QUANTUM, SABER AND COMMERCIAL FIRE TRUCKS MANUFACTURED FROM JANUARY 2, 1995, THROUGH JANUARY 21, 2008, CONTAIN A SAFETY DEFECT. THESE VEHICLES ARE EQUIPPED WITH FUEL TANK STRAPS THAT MAY CORRODE DUE TO WINTER ROAD SALT OR LIQUID DE-ICING CHEMICALS. IF THE FUEL TANK STRAPS CORRODE SUFFICIENTLY, THE FUEL TANK SUPPORTING STRAPS MAY FRACTURE AND THE FUEL TANK MAY FALL FROM THE VEH
Risk: THE VEHICLES MAY LOSE POWER AND STALL. IN ADDITION, THE FUEL TANK MAY RUPTURE AND SPILL DIESEL FUEL ON THE ROADWAY. EITHER OF THESE OUTCOMES MAY CAUSE A FIRE TRUCK OR SURROUNDING VEHICLES TO SLIP OR SLIDE ON THE ROADWAY SURFACE, INCREASING THE RISK OF A CRASH.
Fix: FOR FIRE TRUCKS THAT ARE LESS THAN 10 YEARS OLD, DEALERS WILL INSPECT THE FUEL TANK STRAPS AND REPLACE THEM IF NECESSARY WITH STAINLESS STEEL STRAPS FREE OF CHARGE. FOR VEHICLES THAT ARE OLDER THAN 10 YEARS, PIERCE IS NOT OFFERING A FREE REMEDY, BUT WILL OFFER FOR PURCHASE REPLACEMENT FUEL TANKS STRAPS AND PROVIDE INSTRUCTIONS FOR INSTALLATION. THE SAFETY RECALL BEGAN ON AUGUST 27, 2011. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
Service bulletins (17)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-09-24 · PB_572.4 · Other
introduction of tri-crimp, spiralockâ„¢ chassis/aerial hardware.
Unknown Or Other 2025-08-05 · PB_750 · Service Bulletin/Repair Instructions
to improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
Unknown Or Other 2025-06-18 · SB_747 · Service Bulletin/Repair Instructions
immi, the creator and supplier for rolltek and other supplemental restraint system (srs) products, is implementing design changes due to obsolescence of select parts. most recently, the ab8 front impact protection (fip) sensors are no longer available and cannot be ordered. if you believe there is
Unknown Or Other 2025-04-30 · SB_736 · Service Bulletin/Repair Instructions
this bulletin provides additional information regarding the command zone telematics control unit (tcu), its functions, device locations in custom chassis apparatus, how clearsky intelligence subscribers can request the latest available tcu software version (7.4.2), and why tcu software should be upd
Unknown Or Other 2025-04-30 · SB_735 · Service Bulletin/Repair Instructions
this bulletin provides a procedure by which to apply an over-the-air programming (otap) software update to applicable command zone devices installed in pierce custom chassis apparatus with a cl-714 series display and with telematics control unit version 7.0.3 or greater.
Unknown Or Other 2025-04-30 · SB_734 · Service Bulletin/Repair Instructions
this bulletin provides a procedure by which to apply a software update to applicable command zone devices installed in pierce custom chassis apparatus using a single packet update (spu) file loaded onto a usb stick. this procedure is applicable only to apparatus with a cl-714 series display, with te
Showing the 6 most recent of 17 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.