2001 Pierce Arrow Xt problems, complaints & recalls
Safety recalls (3)
Power Train:axle Assembly:axle Shaft 2017-05-30 · campaign 17V348000 · 225 vehicles
Defect: Pierce Manufacturing (Pierce) is recalling certain 1999-2013 Arrow XT, Dash, Enforcer, Quantum and Velocity fire trucks equipped with the electric All-steer rear steering option. The affected vehicles have rear steer axle shafts that were not properly heat treated.
Risk: Axle shafts that are not properly heat treated may break and potentially disable the vehicle, increasing the risk of a crash.
Fix: Pierce will notify owners, and dealers will replace the rear steer axle shafts, free of charge. An interim notice was mailed on July 24, 2017. The recall began June 3, 2020. Owners may contact Pierce customer service at 1-888-974-3723.
Equipment 2013-10-22 · campaign 13V525000 · 3,115 vehicles
Defect: Pierce Manufacturing Inc. (Pierce) is recalling certain model year 2000-2009 Enforcer and model year 2000-2010 Dash, Lance, and Arrow XT vehicles. While raising or lowering the cab as part of vehicle maintenance, the mounts on which the cab tilt cylinders pivot may fatigue and fail allowing the cab to fall until the safety catch activates.
Risk: If a person is in the path of the moving cab when a mount fails, the person may be hit by the falling cab, increasing the risk of injury.
Fix: Pierce will notify owners, and dealers will affix new safety signs advising the operator to stay clear of the cab while it is being tilted, free of charge. The recall began on January 6, 2014. Owners may contact Pierce at 1-920-832-3000. Pierce's recall number is 74B240.
Steering 2010-09-21 · campaign 10V423000 · 2,652 vehicles
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.
Risk: DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Fix: PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
Service bulletins (19)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-09-24 · PB_572.4 · Other
introduction of tri-crimp, spiralockâ„¢ chassis/aerial hardware.
Unknown Or Other 2025-08-05 · PB_750 · Service Bulletin/Repair Instructions
to improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
Unknown Or Other 2025-06-18 · SB_747 · Service Bulletin/Repair Instructions
immi, the creator and supplier for rolltek and other supplemental restraint system (srs) products, is implementing design changes due to obsolescence of select parts. most recently, the ab8 front impact protection (fip) sensors are no longer available and cannot be ordered. if you believe there is
Unknown Or Other 2025-06-18 · SB_746 · Service Bulletin/Repair Instructions
single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. new tillers are configured with this change as per sales bulletin psb1063.
Unknown Or Other 2025-04-30 · SB_736 · Service Bulletin/Repair Instructions
this bulletin provides additional information regarding the command zone telematics control unit (tcu), its functions, device locations in custom chassis apparatus, how clearsky intelligence subscribers can request the latest available tcu software version (7.4.2), and why tcu software should be upd
Unknown Or Other 2025-04-30 · SB_735 · Service Bulletin/Repair Instructions
this bulletin provides a procedure by which to apply an over-the-air programming (otap) software update to applicable command zone devices installed in pierce custom chassis apparatus with a cl-714 series display and with telematics control unit version 7.0.3 or greater.
Showing the 6 most recent of 19 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.