2001 Pierce Impel problems, complaints & recalls
Safety recalls (1)
Steering 2010-09-21 · campaign 10V423000 · 2,652 vehicles
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2008 ARROW XT, LANCE, VELOCITY, ENFORCER, IMPEL, AND DASH CUSTOM FIRE APPARATUS VEHICLES MANUFACTURED FROM MAY 30, 1998 THROUGH NOVEMBER 25, 2008. THE STEERING GEAR BRACKET MAY FRACTURE AND BREAK. IF THIS OCCURS THE STEERING GEAR MAY DETACH FROM THE VEHICLE.
Risk: DETACHMENT OF THE STEERING GEAR WILL RESULT IN A LOSS OF STEERING CONTROL THAT COULD CAUSE A CRASH.
Fix: PIERCE WILL NOTIFY OWNERS AND DEALERS WILL INSTALL A NEW STEERING GEAR MOUNTING BRACKET FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 12, 2010. OWNERS ARE BEING INSTRUCTED TO INSPECT THE STEERING GEAR BRACKET PRIOR TO EACH TRIP. THE REMEDY TO REPAIR THIS DEFECT IS EXPECTED TO BEGIN NO EARLIER THE JANUARY 31, 2011. OWNERS MAY CONTACT PIERCE AT 1-888-974-3723.
Service bulletins (26)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-09-24 · PB_572.4 · Other
introduction of tri-crimp, spiralockâ„¢ chassis/aerial hardware.
Unknown Or Other 2025-08-05 · PB_750 · Service Bulletin/Repair Instructions
to improve the fitment and operational reliability of manual window cranks by installing a fabricated collar over the regulator splines, eliminating looseness and reducing effort when raising or lowering the window.
Unknown Or Other 2025-06-18 · SB_747 · Service Bulletin/Repair Instructions
immi, the creator and supplier for rolltek and other supplemental restraint system (srs) products, is implementing design changes due to obsolescence of select parts. most recently, the ab8 front impact protection (fip) sensors are no longer available and cannot be ordered. if you believe there is
Unknown Or Other 2025-06-18 · SB_746 · Service Bulletin/Repair Instructions
single axle tillers can be retrofitted to have a 91° jackknife angle, an improvement from the previous jackknife angle of 88°. new tillers are configured with this change as per sales bulletin psb1063.
Unknown Or Other 2025-04-30 · SB_736 · Service Bulletin/Repair Instructions
this bulletin provides additional information regarding the command zone telematics control unit (tcu), its functions, device locations in custom chassis apparatus, how clearsky intelligence subscribers can request the latest available tcu software version (7.4.2), and why tcu software should be upd
Unknown Or Other 2025-04-30 · SB_735 · Service Bulletin/Repair Instructions
this bulletin provides a procedure by which to apply an over-the-air programming (otap) software update to applicable command zone devices installed in pierce custom chassis apparatus with a cl-714 series display and with telematics control unit version 7.0.3 or greater.
Showing the 6 most recent of 26 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.