2001 Thomas Built Buses Cl-960 problems, complaints & recalls
Safety recalls (1)
Structure:body:door 2016-06-07 · campaign 16V407000 · 717 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 1998-2002 Thomas Built Buses Saf-T-Liner Conventional, 2000-2002 Saf-T-Liner ER, 2000-2002 Saf-T-Liner MVP-EF, 2000-2001 CL-960, 1998-1999 Vista, 2000-2002 Saf-T-Liner MVP-ER, and 2000-2002 TL-960 transit buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corrode.
Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was sent to owners on July 28, 2016. A second notice was mailed to owners on December 9, 2016 Parts are available. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-713.
Service bulletins (56)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2016-03-28 · 16-011 · Service Bulletin/Repair Instructions
16-011 new detroit camshaft housing seal standard repair time
Equipment:other:owners/Service/Other Manual 2016-03-21 · 16-009R · Service Bulletin/Repair Instructions
16-009r_owl enhancements
Equipment:other:owners/Service/Other Manual 2016-03-21 · 16-008 · Service Bulletin/Repair Instructions
new detroit bearing failure analysis standard diagnostic time
Equipment:other:owners/Service/Other Manual 2016-03-07 · 16-007 · Service Bulletin/Repair Instructions
canadian warranty parts return address change
Engine And Engine Cooling 2015-09-14 · 15-028A · Service Bulletin/Repair Instructions
15-028 new detroit coolant line srts
Equipment:other:owners/Service/Other Manual 2015-09-14 · 15-029 · Service Bulletin/Repair Instructions
_warranty recognition program - coming soon
Showing the 6 most recent of 56 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.