2002 Cadillac Deville problems, complaints & recalls
Most-reported problem areas: Electrical System (26) · Engine (13) · Steering (11)
🧭 Reliability snapshot
Compared against other Cadillac Deville model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
114 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Electrical System:ignition 2014-06-23 · campaign 14V355000 · 3,141,731 vehicles
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the af
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Service bulletins (464)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-02-20 · PIP5358D · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. technician should get record a sound clip or take a video of the noise for assessment by engineering. technician will need to
Electrical System 2024-10-25 · PIP4723J · Service Bulletin/Repair Instructions
this preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and vehicle data recorder tools, giving website address and ste
Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven
Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Showing the 6 most recent of 464 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-04-07 · Electrical System:ignition · 80,000 mi · 💥 crash“the contact owns a 2002 cadillac deville. the contact stated that while driving approximately 7 mph and making a left turn, the vehicle suddenly shut off, causing the driver to lose control of the steering and crash into a tree. during the crash, the vehicle sustained front-end damage, but no air bag had deployed. no injuries were reported, and no …”
2021-02-02 · Unknown Or Other · 164,000 mi“my car was parked in my garage when the horn sounded extremely loud and would not stop i could not stop it so i took it to shop. the dealer says that airbag shorted out and shorted out the horn. they want to replace airbag and horn at a cost of $1109 was this airbag recalled?…”
2020-05-26 · Steering · 10,000 mi“i was going to drop off some trash bags in dumpster around the block from my house.and was parked next to it at aptments street.i put the car in park turned off engine and removed the keys popped the trunk removed trash bags closed trunk and got back in driver seat placed key in just as always real easy going and tried to turn it for hour in hot su…”
2020-04-11 · Vehicle Speed Control · 180,000 mi · 💥 crash“while driving the car will shut down and i will lose power steering and power brakes and i'm pretty sure my air bags are not working either…”
2019-08-09 · Power Train · 100,000 mi“takata air bag, do not know if that item is in my car but they say it is. also like so many northstar engines there is trouble with the head gasket, and according to the hydrocarbon block test, mine must be replaced. in order to replace it, the engine and power train must be removed, at my expense. due to this issue, my car continues to try and ove…”
2019-02-13 · Electrical System“i have the light on dashboard of airbags the light never turns on plus bluetooth doesnt work and some time it doesnt want to turn on this happen like 3 times 1 in the gas station 2 at walmart parking and 3 at home this happen different days and months from oct ,2018, nov ,2018 , and jan of this year 2019…”
2019-01-07 · Seat Belts · 192,000 mi“well i notice that some time the key works and some time it dont. the seat belt get stuck some time and i just foynd out the car had recalls…”
2018-04-17 · Electrical System · 51,000 mi“engine stalls suddenly while driving/in motion. restarts with ignition switch restart. appears to be ignition switch failure.…”
2017-01-27 · Fuel/Propulsion System · 99,000 mi“warning lights,check engine light on,stering bad.airbag light on off.check recall there are 5.the car was in motion,highway…”
2016-07-21 · Electrical System · 135,000 mi“tl* the contact owns a 2002 cadillac deville. while attempting to start the vehicle, the key was jammed in the ignition and could not be moved to start the vehicle. the failure occurred without warning. the vehicle was towed to the dealer where they refused to do the recall repair due to insufficient parts. the vehicle was towed to another dealer w…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.