2002 Chevrolet Silverado problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip (107) · Service Brakes (62) · Service Brakes, Hydraulic (47)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
495 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (470)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension:rear:springs:leaf Spring Assembly 2017-07-17 · 06-03-09-004H · Service Bulletin/Repair Instructions
this technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.
Structure:body:tailgate 2017-02-08 · PIT3227M · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. technician should not replace any parts for this concern. please communicate to the customer this condition is a normal operating characteristic of thei
Service Brakes, Hydraulic:pedals And Linkages 2017-01-31 · PIT3665E · Service Bulletin/Repair Instructions
this preliminary information communication advises the technician that the hydro-boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
Equipment:electrical 2016-02-23 · PIC5953A · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. technician should work with the customer to insure the phone contacts to not have any emojis loaded to any contact.
Equipment:electrical:navigational System(Global Positioning System) 2016-01-27 · 03-08-46-004R · Service Bulletin/Repair Instructions
this informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules (vcim) (gmna only)
Seat Belts:front:buckle Assembly 2015-08-03 · 09-09-40-001C · Service Bulletin/Repair Instructions
this informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
Showing the 6 most recent of 470 bulletins. Search all of them free at nhtsa.gov.
What owners report
2016-01-29 · Structure:body · 127,000 mi“tl* the contact owns a 2002 chevrolet silverado. the contact heard an abnormal noise coming from the front end of the vehicle. the vehicle was taken to the dealer where it was diagnosed that the frame was rusted and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 127,000…”
2016-01-09 · Electrical System · 200,000 mi“while driving on the highway, the truck, for an unknown reason, shut down causing me to loose power steering and brake capability. i was able to shift into neutral and turn the key off and then back on again to re-start the truck. it has now happened several times and i have done the same thing each time to correct the problem. it happened once in …”
2015-12-13 · Service Brakes · 165,000 mi“about 165,000 miles brake pedal started to pulsate at low speed when stopping.started out only when i would be turning left,now does it going staight,about 170,000 miles now.had new caliper on driver side,new hub assemblie and sensor on passenger side,brake system flushed,still have problems with brake pedal pulsating,does not matter what kind of r…”
2015-09-24 · Suspension:front:wheel Bearing · 90,000 mi“tl* the contact owns a 2002 chevrolet silverado. while driving at a low speed, the contact applied the brake pedal and the abs kicked in; however, there was a loss of brake function. the stopping distance of the vehicle was dramatically reduced. the vehicle was taken to a mechanic who stated that there was a wheel bearing sensor failure. the entire…”
2015-08-16 · Vehicle Speed Control · 120,000 mi · 💥 crash“abs stopped brake pedal from going down. by the time i lifted and pumped again vehicle struck young girl. travel was about six feet. there is a recall in other states but not ky.…”
2015-07-31 · Service Brakes · 129,569 mi“was starting out of driveway on slight slope. applied brakes and antilock system kicked in. under 5mph. rolled in front of oncoming traffic. a truck had to veer to avoid collision with us. became aware there is a known problem but vehicle hadn't been recalled because it is in kentucky. #05v379000 recall should be extended to ky because of salt for…”
2015-06-03 · Service Brakes · 99,610 mi“tl* the contact owns a 2002 chevrolet silverado. while driving 35 mph, the vehicle would not stop when the brake pedal was depressed. the contact had to use the emergency brake to force the vehicle to stop. the dealer diagnosed that the brake lines were leaking. the vehicle was not repaired. the manufacturer was not made aware of the failure. the a…”
2015-04-14 · Service Brakes, Hydraulic · 96,000 mi“when you are traveling real slow or parking the antilock brakes kick in making i difficult to stop. i talked to chevrolet customer service and they will do nothing for me. although it is the same design issue that they have recalled on recall #05v37900, the say my truck is not covered. *tr…”
2015-03-15 · Service Brakes · 139,000 mi · 💥 crash“i own a 2002 chevy silverado, and i have had the brakes fail on me multiple times the first time i encountered this issue was in early january when i was driving to school and i approached a stop sign and when i went to slow down i had no brakes and my vehicle rolled into the street luckily i wasn't go very fast and there were no cars coming so i d…”
2015-03-02 · Service Brakes · 103,000 mi“tl* the contact owns a 2002 chevrolet silverado. while slowing down at a stop light at approximately 5 mph, the brake pedal failed to respond and the contact had to depress the brake pedal several times to stop the vehicle. once the vehicle stopped, the abs and brake warning indicators illuminated. the contact mentioned that the vehicle was recentl…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.