2002 Chevrolet Silverado 1500 Hd problems, complaints & recalls
Most-reported problem areas: Service Brakes (7) · Engine (3) · Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings (2)
🧭 Reliability snapshot
Compared against other Chevrolet Silverado 1500 Hd model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
21 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (312)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-02-20 · PIP5358D · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. technician should get record a sound clip or take a video of the noise for assessment by engineering. technician will need to
Engine 2024-12-18 · 03-06-01-023I · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Engine 2024-10-07 · 03-06-01-023H · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions
gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin
Showing the 6 most recent of 312 bulletins. Search all of them free at nhtsa.gov.
What owners report
2018-04-06 · Service Brakes · 28,000 mi“tl* the contact owns a 2002 chevrolet silverado 1500 hd. while the vehicle was being serviced by an independent mechanic, the contact was informed that there was severe corrosion to the brake and fuel lines. the vehicle was repaired. a local dealer was not contacted. the manufacturer was notified of the failure. the approximate failure mileage was …”
2016-12-01 · Service Brakes · 113,000 mi“while driving down the interstate last week i went to brake for an exit only to find that i had no brakes. it turns out my brake line had rusted through and my brake fluid had been draining my whole trip down the interstate. i was lucky enough to manage to get off the road and park my vehicle and call aaa to have my vehicle towed. i am now findi…”
2015-01-29 · Engine · 132,000 mi“3 exhaust manifold bolts broke off manifold. *tr…”
2015-01-09 · Service Brakes · 112,000 mi“the brake lines on my 02 silverado blew out while moving our camper trailer into our back yard for storage. my wife was driving and i was watching her backing up. she yelled out to me the "brakes feel funny", we were almost done and unhooked the trailer. i moved the truck to the street and noticed the pedal went to the floor and would not sto…”
2014-12-19 · Service Brakes · 149,540 mi“applied brake, pedal to the floor, no brakes. had to run into ditch to avoid accident. found brake line rusted through. had to replace brake line. no warning light. inspect whole brake line. all are severely rusted., found seepage near front from brake line. brake reservoir was over 1/2 empty with no warning light. *tr…”
2014-09-27 · Fuel/Propulsion System · 149,337 mi“started to hear engine exhaust getting loud, started to look for exhaust leak and found that # 8 and #7 piston leaking at exhaust manifold due to broken bolts and then engine error code o2 sensor bank 1 will not turn off, can not get truck to pass inspection have found out others truck owners have same problem. *tr…”
2014-05-27 · Service Brakes · 110,000 mi“corroded brakeline pumped out fluid and lost brakes. *tr…”
2014-03-28 · Service Brakes, Hydraulic · 140,000 mi“tl* the contact owns a 2002 chevrolet silverado1500 hd. the contact stated that while driving 5 mph, the abs engaged independently and prevented the contact from stopping the vehicle. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure and refused to provide any assistance since the vehicle was not included in nh…”
2014-01-25 · Engine · 121,138 mi“at approximately 50 mph coolant loss from a cracked cylinder head sent a signal to the ecm to shut down the engine which caused the loss of power steering and control. weather conditions were snow and wind and i was following two dry tracks in the road, upon loss of power the truck drifted onto an area of road covered in snow which nearly carried m…”
2013-12-04 · Service Brakes · 113,563 mi“my vehicle was in 4 wheel drive as i was leaving a parking lot and entering a highway. the vehicle was only traveling about 5 mph. i applied the brake but the vehicle did not stop. i then pressed the brake pedal with both feet and there was a noise and then the abs brake system started to stop the vehicle. i was just able to stop before rolling…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.