2002 Chevrolet Van problems, complaints & recalls
Most-reported problem areas: Tires:tread/Belt (2) · Structure:body:door (2) · Visibility:rearview Mirrors/Devices (1)
🧭 Reliability snapshot
Compared against other Chevrolet Van model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (63)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions
gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin
Fuel/Propulsion System 2024-06-28 · 16-NA-383 · Service Bulletin/Repair Instructions
this service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels should be used to reduce carbon build-up.
Unknown Or Other 2024-06-17 · 18-NA-099 · Service Bulletin/Repair Instructions
this bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
Electrical System 2024-06-06 · 24-NA-098 · Service Bulletin/Repair Instructions
this service bulletin provides information for dealers/technicians on service programming system (sps) error codes e4398, e4399, e4401, e4403, m4404, m4413, m6954, m6955, e4414, e4423, e4491, e4492, or e6961 and resolution information.
Showing the 6 most recent of 63 bulletins. Search all of them free at nhtsa.gov.
What owners report
2011-03-07 · Service Brakes, Hydraulic · 150,000 mi“2002 astro van becomes difficult to stop . feels like the hydraulic booster fails to engage, necessitating extreme pressure to be applied to the brake peddle to stop the vehicle. this situation took place fairly often. after removing the abs fuse the brakes are working fine. *tr…”
2007-04-10 · Equipment:appliance:air Conditioner · 73,000 mi“i own a 2002 chevrolet venture awd. recently, i noticed an oily substance coming from the right, passenger side of the van. upon further investigation, i discovered that the oil was coming from the air conditioner (a/c ) condenser, determining that the air conditioner did not work. it worked fine until this time. i called repair shops, …”
2006-11-10 · Suspension:front:wheel Bearing · 76,000 mi“corrosion in front hub bearings leading to premature and erratic abs sensor problems and pulling of vehicle to the right. this occurs at slow speed. gm has recognized this problem and has selctively recalled certain makes of automobiles in certain states. my chevy astro was not recalled. the mechanic who repaired the problem (cost $1081) said th…”
2005-09-20 · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap · 44,682 mi“on september 15, 2005 i filled my gas tank up for the next week. on saturday september 17,2005 i went to go to the store and smelled gas. my husband looked under the van and stated that gas was leaking. i called our mechanic monday september 19,2005 told them what was going on. dropped the van off to the mechanic tuesday september 20,2005. upon ins…”
2005-06-10 · Seat Belts · 64,000 mi · 💥 crash“we were involved in a crash, a drunk driver hit our 2002 chevy astro van in the front left side by a dodge dakota. we were traveling 35 mph, other vehicle speed unknown. there were 5 restrained passengers in the vehicle, the 2nd row right passenger's seat belt did not restrain her during the entire crash. she had bruses on her left hip, right bre…”
2003-06-16 · Tires:tread/Belt“driving chevrolet e3500 van when left rear original equipment firestone steeltex radial r4s separated and damaged van. body damage to van. right rear tire has crack around tread like firestone wilderness. *nlm…”
2003-02-12 · Visibility:rearview Mirrors/Devices“consumer wanted to know the status of a vehicle owner's questionnaire. *dt the vehicle experienced a problem with the mirrors.*jb…”
2002-08-07 · Tires:tread/Belt“while traveling about 60mph on highway, vehicle started to vibrate. consumer was able to pull over to the shoulder. right rear tire tread separated from wheel. firestone, p215/70r dealership is aware of problem.*ak firestone replaced all four tires. *slc…”
2002-07-24 · Structure:body:door“the driver side sliding door opened all the way pass the gas tank opening. *yh…”
2002-06-27 · Structure:body:door“the passenger was sitting on the right side of the car, in the second row, she went to open the side door and her hand was on the handle, the electric door opened, lodging her elbow into the back of the opening of the door, she broke her wrist in three places. dealer found a malfunction. *yd …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.