2002 Chrysler 300m problems, complaints & recalls
Most-reported problem areas: Seats (6) · Power Train (5) · Electrical System (5)
🧭 Reliability snapshot
Compared against other Chrysler 300m model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
54 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (78)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Gasoline 2021-03-22 · RFI20210322_626- · Service Bulletin/Repair Instructions
this sku is a engine heater hose assembly. the customer communication requested return of unsold inventory to inspect the hose bending geometry. if the hose is not formed properly, it will interfere with surrounding components and prevent installation.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions
disinfectant solution recommended for covid-19
Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions
charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Showing the 6 most recent of 78 bulletins. Search all of them free at nhtsa.gov.
What owners report
2025-07-14 · Seats · 73,000 mi“the contact owns a 2002 chrysler 300m. the contact stated that while the vehicle was parked, the front driver's seat back fractured. the contact stated that upon sitting in the front driver's seat, the seat back collapsed and landed on the rear seat. the contact attempted to adjust the seat however, the front driver's seat failed to adjust. the veh…”
2022-05-18 · Electrical System“the horn does not work which in the state of new hampshire is a safety inspection item, and the dashboard lights work intermittently (not working more often than working) rendering the gauges unreadable at night. not sure the exact date of the horn failure, but the steering wheel cruise control and audio controls stopped working, and i checked som…”
2017-03-10 · Unknown Or Other · 145,000 mi“my driver's side mirror has oozed a gel and lost reflective properties. it is very dangerous to change lanes and get on interstate highways. this happened pretty quickly. it started with turning an amber color, then every time it rained it would appear as a gel leaked from bottom of mirror glass. now as of this date i am unable to see anything in t…”
2016-02-18 · Seats · 69,000 mi“tl* the contact owns a 2002 chrysler 300m. the contact stated that while entering the vehicle, the driver side seat reclined independently and failed to readjust back into the upright position. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 03v035000 (seat). the manufacturer was not made aware of the f…”
2016-02-10 · Seats · 131,000 mi“when using the driver side seat heater, the seat overheated and burned the seat and the jacket i was wearing.…”
2016-01-05 · Fuel/Propulsion System · 9,000 mi“fuel hose that runs to the fuel rail has a hole on it that squirts fuel on the manifold that is very dangerous of car catch fire. dealer said the part is discontinued.…”
2015-09-04 · Engine · 75,000 mi“tl* the contact owns a 2002 chrysler 300m. while driving 5 mph, the engine shut off and restarted after a couple of minutes. the engine shut off without warning. the contact placed the gear into neutral and coasted the vehicle to the side of the road. the vehicle was restarted and taken to an independent mechanic who was unable to diagnose the fail…”
2015-06-01 · Power Train“tl* the contact owns a 2002 chrysler 300m. the contact stated that the vehicle shifted down into a lower gear several times without warning and then the vehicle stalled repeatedly. the contact had to constantly pull the vehicle over, turn off the vehicle, and reset the computer in the vehicle to prevent the failure. the contact indicated that the f…”
2015-02-18 · Power Train · 174,000 mi“whom it may concern: when i first purchased my car the transmission went out 3 weeks after sale the dealership repaired it and sent me on my way. i have now yet over 5k worth of receipts of repairs completed prior to the transmission going out yet again this time while driving with my children the car shut off in motion in middle of a 4 way. the …”
2014-09-15 · Steering:linkages:tie Rod Assembly · 194,000 mi · 💥 crash“tl* the contact owns a 2002 chrysler 300m. the contact stated that while driving 55 mph, the contact suddenly lost control of the steering causing the vehicle to crash on the guard rail. the air bags did not deploy. a police report was not filed and no injuries were reported. the vehicle was taken to an independent mechanic. the technician stated t…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.