🚗 AutoDefect IQ

2002 Chrysler Concorde problems, complaints & recalls

Most-reported problem areas: Engine And Engine Cooling:engine (14) · Engine And Engine Cooling (7) · Power Train:automatic Transmission (4)

🧭 Reliability snapshot

100 /100
✓ Typical or better for this model

Compared against other Chrysler Concorde model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 9 complaints <25k 25–50k miles: 13 complaints 13 25–50k 50–75k miles: 12 complaints 50–75k 75–100k miles: 8 complaints 75–100k 100–125k miles: 4 complaints 100–125k 125–150k miles: 1 complaints 125–150k 150k+ miles: 2 complaints 150k+

49 NHTSA complaints that reported an odometer reading.

65
Complaints
0
Recalls
75
Service bulletins
4
Crashes reported
1
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (75)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions

key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.

Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions

key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.

Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions

disinfectant solution recommended for covid-19

Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions

charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions

use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.

Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions

use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

Showing the 6 most recent of 75 bulletins. Search all of them free at nhtsa.gov.

What owners report

2020-09-05 · Seats · 190,000 mi

“this car has an ongoing recall for seat recliner bolts. i was driving and all of the sudden the seat back went flat and i fell backwards while driving. this will be the 4th time the seat belt recliner bolt broke. i believe i am due financial restitution even though i did not get injured or worse i could have killed someone at highway speeds. i …”

2017-08-11 · Fuel/Propulsion System · 216,000 mi

“tl* the contact owns a 2002 chrysler concorde. while driving at any speed, a fuel odor was noticed. there were no warning indicators illuminated. the dealer was contacted (fremont auto mall in fremont, ca) and stated that there was no recall. the manufacturer was not made aware of the failure. the failure was not diagnosed. the failure mileage was …”

2014-11-04 · Air Bags · 43,000 mi

“tl* the contact owns a 2002 chrysler concorde. the contact stated that when the vehicle was started, the air bag warning light illuminated. the vehicle was taken to an independent mechanic where the technician diagnosed that the air bag needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failur…”

2014-10-27 · Electrical System · 48,000 mi

“from the time of purchase we noticed the interior lights flickering. this could occur while driving, while parked, and even while the car was turned off at night. the car's alarm would also chirp when the car was off. this has continued, and progressed to the battery draining if un-driven for over 12 hours. we couldn't get any of our mechanics to t…”

2013-08-09 · Power Train · 85,000 mi

“tl* the contact owns a 2002 chrysler concorde. the contact stated that while driving approximately 35 mph, the vehicle decelerated as the rpm reading increased. the contact stated that after shutting the engine off and restarting, he was able to drive without failure. the failure later recurred intermittently. the vehicle was taken to the dealer f…”

2011-10-06 · Suspension

“after backing our car out of the carport, we noticed a long thin piece of corroded metal laying on the ground. i got under the car and found that the fuel tank retaining straps were severely corroded, the one on the left side of the car had holes completely corroded through. the suspension components have heavy surface corrosion as well. i feel …”

2011-01-14 · Air Bags:frontal · 99,000 mi · 💥 crash

“tl* the contact owns a 2002 chrysler concorde. the contact was driving 50 mph he drove over black ice and crashed into another vehicle. a passenger sustained injuries to the neck and back, and was transported to the hospital. the contact stated that the air bags did not deploy. the vehicle was destroyed. a police report was available. the manufactu…”

2010-08-06 · Engine And Engine Cooling · 73,774 mi

“2002 chrysler concorde 2.7l engine. engine noise due to excess sludge build up in engine even though suggested maintenance routine was followed performing oil changes at proper intervals. clio michigan chrysler dealership maintenance technician suggested a total engine rebuild or a used engine replacement at a cost of more than 3000.00 dollars eve…”

2010-02-23 · Air Bags · 46,000 mi

“beginning in 2005, the airbag light on our chrysler concorde dashboard began intermittent on/off while driving. the problem persisted, but knowing it was out of warranty and how difficult electrical problems are, we ignored it. finally it remained on in 2006 and in 2010 we had the airbag module replaced by our dealer. the repaired failed and now…”

2009-05-30 · Seats:front Assembly:recliner · 55,780 mi

“2002 chrysler concorde. driver's seat back suddenly reclined. the seat back will not stay up. chrysler recall c04 (nhtsa campaign number 03v035000 had allegedly been performed on this vehicle by the selling dealer, laflam chryler in runnemede, nj, on feb 20, 2007. this recall is supposed to entail replacement of the seat bolt assembly to preven…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Chrysler Concorde years