2002 Dodge Quad problems, complaints & recalls
Most-reported problem areas: Structure (4) · Visibility:rearview Mirrors/Devices:exterior (1) · Steering:rack And Pinion (1)
🧭 Reliability snapshot
Compared against other Dodge Quad model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions
disinfectant solution recommended for covid-19
Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions
charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions
use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2013-01-08 · Structure · 75,000 mi“cracked dashboard.... falling in....exposing electrical & safety components. *tr…”
2012-10-07 · Structure · 118,555 mi“shortly after purchasing the truck, the dashboard developed a small crack; within a week, the dash began to crack from one side to the other. i initially tried to put a piece of fabric tape over the larger crack, but the dash has continued to shatter into sharp shards, and pieces of the insulation are now dropping out in large chunks. this mornin…”
2009-03-19 · Structure · 40,000 mi“the dashboard on my 2002 dodge ram is all cracked and the vents for the ac and defrost are all loose and broken. my a/c makes a loud rattling noise when i turn it on from the loose vents on the dash. this is my third new dodge that i have bought and since chrysler is not doing anything to keep their customers the next new vehicle i buy will not be…”
2007-05-17 · Structure · 45,000 mi“on the 2002 dodge 1500 quad cab the dashboard has several cracks that are growing. in 40 years of cars never had a dashboard crack like this. several large cracks in front dashboard and now smaller ones appearing in back dashboard. asked dealer about repair parts was told that would cost over $500 last year and parts counter had been ordering man…”
2006-11-29 · Power Train:axle Assembly · 💥 crash“a few days after purchasing my vehicle, i went back to the dealership complaining about problems with the front left tire. the dealer told me that this was normal and because i had never owned a truck before ,that i was just being paranoid. he told me to go and enjoy my truck . a few weeks later,i was driving down the road after pulling out of the …”
2004-10-27 · Child Seat:tether: Strap/Webbing“i have a 2002 dodge ram quad cab. i have a 6 month old that uses a rear facing infant car seat. there are no floor or seat anchors or tethers to hook the car seat to. there is tethers at the head rest, but this does not prevent the car seat from moving. no one will help me. i have called chrysler customer assistance center over & over again, i…”
2004-05-21 · Steering:rack And Pinion“while driving under 10 mph consumer heard a noise coming from the power steering area. vehicle was taken to the dealership, and mechanic determined that the seal of the rack pinion on passenger side failed. *ak…”
2003-07-09 · Power Train:automatic Transmission“while driving at 65mph suddenly vehicle will lose speed power. dealer stated that overdrive gear was burned out. *ak…”
2003-02-22 · Visibility:rearview Mirrors/Devices:exterior“there has been a knocking underneath my truck every time i hit a bump in the road as if something is loose underneath it ever since i purchased it in march of 2002. it has been to the service department twice. i was told that they could not find the problem but they also heard the knocking. i've also had to have both side mirrors replaced due to th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.