2002 Dodge Ram Quad Cab problems, complaints & recalls
Most-reported problem areas: Structure (59) · Service Brakes, Hydraulic:foundation Components:disc:rotor (12) · Electrical System (9)
🧭 Reliability snapshot
Compared against other Dodge Ram Quad Cab model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
155 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (16)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions
disinfectant solution recommended for covid-19
Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions
charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions
use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Showing the 6 most recent of 16 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-12-26 · Structure:body · 180,000 mi“the plastics used in the 2002 dodge ram interior are a safety issue. there is widespread evidence across the internet showing the dash breaking apart like mine. it is structurally unsound and dodge should find a safe solution. if i got into an accident sharp shards of dash flying around is more likely to cause injury than the impact of the crash…”
2019-06-02 · Power Train · 180,000 mi“bought truck in 2009. drive a couple times a week. transmission has went out 5 times now including this morning. was told by a coworker that theres ab issue with the dodgers not circulating fluid when idling in gear.??? either way this will be the 5th time in 10 years taking it to get rebuilt!!!! which has been 2,500.00 to 4,000.00 each time!!! rea…”
2018-05-27 · Power Train · 203,695 mi“rear end locked up going down highway at approximately 45 mph, sent me sliding into the slow lane and then off of the highway into a driveway coming to a halting stop with my tailgate was still partially in a heavily traveled highway. the driveshaft also dropped down and eventually came completely off and i had to call a roll back to come get truck…”
2018-03-16 · Unknown Or Other · 89,000 mi“craked dash, sharp metal and sharp broken chunks of plastic that used to be a dashboard. not safe to drive this way! the parts if available are exspensive, why is this not recalled replacing using better safer products.…”
2018-03-13 · Unknown Or Other · 27,536 mi“i have a 2002 dodge ram 1500 p/u truck. i'm aware that it's out of warranty. i plan to keep this truck until i die. the dashboard is completely damaged. i now have a dash cover over it. and it's seem to be falling in as well. please consider replacing my dash since it's the wrong material on all 3rd gens were made out of polyvinyl chloride. as time…”
2018-01-24 · Visibility/Wiper · 208,000 mi“blows heat only on passenger side vents. blows cool air on drivers side.…”
2017-12-12 · Visibility:defroster/Defogger/Hvac System · 103,000 mi“tl* the contact owns a 2002 dodge ram quad cab. the contact stated that the dashboard was fractured along the air conditioner and heater vent. the contact was concerned that the front passenger air bag could inadvertently deploy because of the fracture. the contact stated that the air conditioner and heater vent were inoperable on the lower setting…”
2015-02-13 · Tires“michelin latitude tires p265/70 r17 bought sept. 2011 from costco in inglewood calif. the tread surface is peeling from the tire. there are small crater like areas where the tread has crumbled away. the latitude tire was advertised as; "latitude tour tires use a silica-based tread compound molded into a symmetric tread design". i went to costco to …”
2014-08-08 · Exterior Lighting · 124,000 mi“all the sudden all rear lights went off took to garage they couldn't tell what was wrong after paying to find out nothing and they having truck for 2 days and dead battery from trying a bunch of [xxx], i brought it home and started to try for myself it was the fuse box of all things i have never in my life heard of having to replace fuse box about …”
2014-06-24 · Electrical System · 156,000 mi · 🔥 fire“knock on my door from the fire department, said my truck burned up. it was not driven that day. any electrical recalls for this vehicle? *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.