2002 Dodge Sprinter 2500 problems, complaints & recalls
🧠Reliability snapshot
Compared against other Dodge Sprinter 2500 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (1)
Engine And Engine Cooling:exhaust System 2011-08-09 · campaign 11V410000 · 665 vehicles
Defect: MERCEDES-BENZ USA (MBUSA) IS RECALLING CERTAIN MODEL YEAR 2002- 2003 SPRINTER 2500 AND 3500 VANS SOLD AS DODGE AND FREIGHTLINER VEHICLES. THE INTAKE MANIFOLDS MAY HAVE CORRODED. A CHEMICAL REACTION INVOLVING SULFUR IN THE DIESEL FUEL THAT TAKES PLACE UNDER CERTAIN CONDITIONS CAN LEAD TO THE FORMATION OF SULFURIC ACID IN THE EXHAUST CHANNEL OF THE INTAKE MANIFOLD.
Risk: INTAKE MANIFOLD CORROSION MAY LEAD TO AN EXHAUST GAS LEAK, DAMAGE TO THE FUEL RETURN LINE WHICH COULD CAUSE A FUEL LEAK, AND HEAT DAMAGE TO THE INSULATION AT THE FIRE WALL. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSPECT AND REPLACE THE INTAKE MANIFOLD FREE OF CHARGE. CHRYSLER, LLC WILL NOTIFY OWNERS OF DODGE SPRINTERS AND MBUSA WILL NOTIFY OWNERS FREIGHTLINER SPRINTERS. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE RECALL CAMPAIGN 09V-418). THE SAFETY RECALL BEGAN ON OCTOBER 11, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403 OR SPRINTER AT 1-843-695-5031.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension:rear:axle:non-Powered Axle Assembly 2007-05-01 · 0711 · Service Bulletin/Repair Instructions
rear axle repair vs. replace procedure change. *kb
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.