2002 Gmc Envoy 360 problems, complaints & recalls
Most-reported problem areas: Seats (2) · Fuel/Propulsion System (2) · Visibility:windshield Wiper/Washer:motor (1)
🧭 Reliability snapshot
Compared against other Gmc Envoy 360 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (63)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions
gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin
Fuel/Propulsion System 2024-06-28 · 16-NA-383 · Service Bulletin/Repair Instructions
this service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels should be used to reduce carbon build-up.
Unknown Or Other 2024-06-17 · 18-NA-099 · Service Bulletin/Repair Instructions
this bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
Electrical System 2024-06-06 · 24-NA-098 · Service Bulletin/Repair Instructions
this service bulletin provides information for dealers/technicians on service programming system (sps) error codes e4398, e4399, e4401, e4403, m4404, m4413, m6954, m6955, e4414, e4423, e4491, e4492, or e6961 and resolution information.
Showing the 6 most recent of 63 bulletins. Search all of them free at nhtsa.gov.
What owners report
2018-10-04 · Seats“when applying the brakes the drivers seat moves forward with a slight rocking motion…”
2017-05-06 · Steering · 180,086 mi“steering power fluid running out and rack and pinion crack.on express way hard to steer and loosing power steering fluid.…”
2016-04-18 · Fuel/Propulsion System“tl* the contact owns a 2002 gmc envoy 360. the contact received notification of a manufacturer special coverage adjustment (campaign number 07099) for the fuel system. the dealer was unable to obtain the part from the manufacturer who indicated that it was not in production. the contact waited an extended period of time and was unable to determine …”
2016-04-15 · Suspension · 180,000 mi“tl* the contact owns a 2002 gmc envoy 360. the contact noticed a fracture on the driver side lower control arm bracket that extended to the frame of the vehicle. the lower control arm bracket was also completely rusted. the contact researched and found that the failure was directly related to nhtsa campaign number: 01v260000 (suspension). the deale…”
2016-02-03 · Fuel/Propulsion System · 108,000 mi“tl* the contact owns a 2002 gmc envoy 360. when the contact filled the vehicle with a full tank of fuel, there was a fuel odor coming from the rear of the vehicle. once there was about a quarter tank of fuel left, the odor disappeared. the failure recurred. the contact took the vehicle to the dealer where it was diagnosed that there was a fuel leak…”
2015-12-14 · Engine · 146,349 mi“tl* the contact owns a 2002 gmc envoy 360. the contact stated that while driving at slow speeds, the vehicle stalled without warning. the vehicle was taken to an independent mechanic where it was diagnosed that the timing solenoid valve needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failur…”
2015-07-03 · Seats · 91,734 mi“the driver seat dropped (fallen to the right) the weld on the rod to the bracket which holds up the seat is broken...there was only one weld that i can see on the right side. on the other side of the seat there is three welds on that rod and bracket on the left side of the seat....there is white painted dots over the welds ? this is all under the …”
2014-06-06 · Air Bags · 99,600 mi“defective air bag module # p/n 15080860 serv/no 122162269 aj7: for several years a airbag warning light displayed on my gmc envoy. i took it to several different repair places and all felt it was probably a defective module which should be a recall issue. onstar said dealer needed to do more diagnostics. dealer did not perform when first taken in f…”
2006-10-31 · Visibility:windshield Wiper/Washer:motor · 45,000 mi“i am writing this complaint on a recall that already exist and has not been resolved properly. i am the owner of a gmc envoy 2002. in 2004 there was a safety recall that because of water getting into the wiper motor that the motor would fail and cause an accident. well the fix for this was to put a cover over the wiper motor in most cases. well my …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.