🚗 AutoDefect IQ

2002 Gmc Sierra problems, complaints & recalls

Most-reported problem areas: Service Brakes, Hydraulic:antilock/Traction Control/Electronic Limited Slip (38) · Service Brakes (28) · Service Brakes, Hydraulic (23)

🧭 Reliability snapshot

76 /100
⚠ Buy with caution

Compared against other Gmc Sierra model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 42 complaints <25k 25–50k miles: 68 complaints 68 25–50k 50–75k miles: 32 complaints 50–75k 75–100k miles: 13 complaints 75–100k 100–125k miles: 14 complaints 100–125k 125–150k miles: 13 complaints 125–150k 150k+ miles: 7 complaints 150k+

189 NHTSA complaints that reported an odometer reading.

249
Complaints
0
Recalls
462
Service bulletins
23
Crashes reported
2
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (462)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Suspension:rear:springs:leaf Spring Assembly 2017-07-17 · 06-03-09-004H · Service Bulletin/Repair Instructions

this technical bulletin provides a procedure to lube the rear leaf springs on vehicles with the condition of a squeak noise originating from the rear of the vehicle.

Structure:body:tailgate 2017-02-08 · PIT3227M · Service Bulletin/Repair Instructions

this preliminary information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. technician should not replace any parts for this concern. please communicate to the customer this condition is a normal operating characteristic of thei

Service Brakes, Hydraulic:pedals And Linkages 2017-01-31 · PIT3665E · Service Bulletin/Repair Instructions

this preliminary information communication advises the technician that the hydro-boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

Equipment:electrical 2016-02-23 · PIC5953A · Service Bulletin/Repair Instructions

this preliminary information communication provides information to the technician about vehicles that may have an issue when using bluetooth voice recognition with an iphone. technician should work with the customer to insure the phone contacts to not have any emojis loaded to any contact.

Equipment:electrical:navigational System(Global Positioning System) 2016-01-27 · 03-08-46-004R · Service Bulletin/Repair Instructions

this informational bulletin provides information on part restriction and ordering process information for onstar vehicle communication interface modules (vcim) (gmna only)

Fuel System, Other 2015-05-27 · 05-06-04-035E · Service Bulletin/Repair Instructions

this informational bulletin provides dealership personnel with information on flexible fuel vehicles (ffvs) and the usage of e85 fuel in gm vehicles.

Showing the 6 most recent of 462 bulletins. Search all of them free at nhtsa.gov.

What owners report

2016-03-22 · Service Brakes · 100,000 mi

“tl* the contact owns a 2002 gmc sierra. while driving 45 mph, the brake pedal was depressed, but the vehicle failed to stop. the contact veered into a ditch to avoid a collision. the vehicle was towed to an independent mechanic who diagnosed that the brake lines were corroded and needed to be replaced. the vehicle was repaired. the manufacturer was…”

2016-02-11 · Engine

“tl* the contact owns a 2002 gmc sierria. the contact received notification of nhtsa campaign number: 15v201000 (engine and engine cooling); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. t…”

2015-10-20 · Unknown Or Other · 73,300 mi

“on two separate occasions over the past few years, this truck has had frame damage caused by rust / corrosion to the extent that it either would not pass inspection or it compromised the operation of the vehicle. more specifically, the frame cross-members have had holes rotted through them and the shock mounts have rotted from the frame. presentl…”

2015-08-24 · Service Brakes

“on the morning of friday august 21, 2015, my wife went to move my 2002 gmc sierra. she pulled out of our driveway and proceeded up-hill about 300-400 feet, and then turned around in a neighbor's driveway, when coming back down the hill she tried to brake to stop in front of our house, but the brakes totally failed without any warning. she then went…”

2015-07-21 · Service Brakes · 116,301 mi

“left house and abs brake light came on, shut the truck off and abs brake pump under truck would not stop running even with key off. so had to take fuse out. at that time i drove back home, but if you push down on brake it will go to the floor. june 2014 had truck in shop to have all brake lines replaced and fixed at auffenberg in carbondale illinoi…”

2015-05-27 · Engine · 115,500 mi

“the passenger side rear exhaust manifold bolt broke off. this is a manufacturer defect. this is a very common problem with these trucks. …”

2015-03-11 · Service Brakes · 117,984 mi

“applied brakes to stop and brake peddle went to floor do to rotted brake line. *tr…”

2015-02-27 · Steering · 216,000 mi

“tl* the contact owns a 2002 gmc sierra. while driving 60 mph, the wheels went in a different direction than the steering wheel. the vehicle was not diagnosed or repaired. the manufacturer was notified of the issue, but there was no response. the approximate failure mileage was 216,000. updated 7/14/15*cn the consumer was informed the parts were …”

2015-01-31 · Service Brakes · 231,500 mi

“made a left hand turn at a traffic light after it turned green. i was the only vehicle at the time making the turn, nobody in front or behind me. drove about 1/10th a mile to the next light, when it turned yellow, i immediately hit the brakes to stop. at first the brakes worked then my foot went to the floor, i had no brakes. i came to a stop in th…”

2014-10-17 · Service Brakes · 120,000 mi

“started vehicle and began driving on street. brake pedal went to the floor and brakes were not normal. stopped vehicle and saw large puddle of brake fluid under vehicle. had vehicle towed to repair shop and was told brake line rusted and all brake lines were corroded and that gm has had problems with this in many vehicles. fortunate that failure…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Gmc Sierra years