2002 Gmc Suburban problems, complaints & recalls
Most-reported problem areas: Tires:tread/Belt (2) · Fuel System, Gasoline:delivery:fuel Pump (2) · Service Brakes (1)
🧭 Reliability snapshot
Compared against other Gmc Suburban model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (78)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Engine 2024-10-07 · 03-06-01-023H · Service Bulletin/Repair Instructions
this service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions
gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin
Fuel/Propulsion System 2024-06-28 · 16-NA-383 · Service Bulletin/Repair Instructions
this service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels should be used to reduce carbon build-up.
Unknown Or Other 2024-06-17 · 18-NA-099 · Service Bulletin/Repair Instructions
this bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
Showing the 6 most recent of 78 bulletins. Search all of them free at nhtsa.gov.
What owners report
2014-10-04 · Service Brakes · 145,000 mi“the brakes failed as i was approaching a stop sign. the brake lines were badly rusted, much worse than would be expected. this could have been very serious had it happened at a greater speed! *tr…”
2006-08-28 · Fuel System, Gasoline:delivery:fuel Pump · 69,000 mi“dt*: the contact stated the vehicle had a power failure while driving 5 mph. the ignition would not restart. the vehicle was towed to the service dealer who determined there was an ignition problem. on the second visit, the independent repair shop diagnosed the vehicle with a fuel pump problem. the manufacturer was notified and advised the con…”
2005-11-04 · Fuel System, Gasoline:delivery:fuel Pump · 75,000 mi“dt: the contact stated the vehicle stalled while driving. he was able to restart the vehicle and drove it to the dealership. the fuel gauge worked improperly. the dealership said the stalling problem was caused by a fuel pump failure. the fuel pump has been replaced. *ak updated 05/23/06. *jb…”
2005-10-17 · Power Train:automatic Transmission“dt: contact owns a 2002 gmc suburban. while driving and changing gears, and when putting it in reverse it sounds like the engine is falling out. while changing gears its like a big thud. when changing from park to reverse it sounds like it is coming apart. when turning the car into neutral red light stays on, and that has never happened bef…”
2004-12-08 · Air Bags:frontal · 💥 crash“the airbag failed to deploy when the consumers wife hit a bus at 40 mph. this resulted in a concussion. *ak *sc *jb…”
2004-01-28 · Tires:tread/Belt · 24,000 mi“with less than 24,000 miles on 2002 chevrolet suburban, there is extremely abnormal wear on treads of front tires in particular. large, deep and uneven indentations on the tread, especially front inside of tires. *ak…”
2004-01-28 · Tires:tread/Belt“while traveling at any speed front end vibrated. consumer inspected vehicle, and determined front tires were unevenly worn. *ak…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.