2002 Harley-Davidson Softail problems, complaints & recalls
Most-reported problem areas: Wheels (1) · Vehicle Speed Control (1) · Power Train:clutch Assembly (1)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2008-10-20 · M-1233 · Service Bulletin/Repair Instructions
harley davidson: a change to the final torque of the fork cap (part number 45419-80) and for tube plug (part number 45838-77). the new torque for both parts is 60-70 ft lbs (81.3-94.9nm). *pe
What owners report
2005-08-08 · Fuel System, Gasoline:storage:tank Assembly“dt: the contact owned a 2002 harley davidson softail fxsts. the contact was complaining about a fuel system problem. he purchased the motorcycle brand new and in the winter the gas tank rusted in less than three years. . harley davidson put a liner inside the gas tank to prevent it from rusting and it did not work. the actually liner was pee…”
2003-07-29 · Vehicle Speed Control · 1,000 mi“when accelerating the motorcycle will not move. when consumer opens the throttle completely, motorcycle then lurches forward, posing a safety hazard to the rider and other vehicles/pedestrians.*ak…”
2003-01-21 · Wheels · 500 mi“the spokes are corroding and turning black after only two weeks of ownership. the dealer has been contacted. ph (model/standard fxsti) scc…”
2002-12-18 · Power Train:clutch Assembly“the motorcycle overheated excessively, which was caused by the oil tank being located directly under seat.ts also the clutch was readjusted.*jb…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.