2002 Infiniti Q45 problems, complaints & recalls
Most-reported problem areas: Air Bags (3) · Wheels (2) · Vehicle Speed Control (2)
🧭 Reliability snapshot
Compared against other Infiniti Q45 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (110)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2026-04-13 · ITB09-063C · Service Bulletin/Repair Instructions
certification label and vin plate replacement service information because of collision damage or other vehicle repair, a replacement “certification label” or “vin plate/label” may be needed. hint: certification label = fmvss (federal motor vehicle safety standards) label. these items may be availabl
Electrical System 2024-05-20 · ITB13-052E · Service Bulletin/Repair Instructions
intelligent key not detected / engine will not start this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB17-009H · Service Bulletin/Repair Instructions
window glass warranty information this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-30 · ITB13-007I · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility/Wiper 2024-04-29 · ITB09-039K · Service Bulletin/Repair Instructions
windshield cracking this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Visibility 2023-02-27 · ITB13-007H · Service Bulletin/Repair Instructions
removing foreign material from the window glass this bulletin has been amended. see amendment history on the last page. please discard previous versions of this bulletin.
Showing the 6 most recent of 110 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-06-28 · Wheels · 60,000 mi“i had a problem with my car, with the tires constantly leaking. i had to fill them with air all the time, had them checked a number of times, and had to have the rims cleaned and reground, etc., trying to determine and solve the problem. after incredible aggravation, we finally tracked the problem down to cracks in the valve stems. the valve ste…”
2017-05-09 · Electronic Stability Control (Esc) · 115,000 mi“my car randomly shuts off in the middle of driving. first time i was on the highway and it started right back up. then again when i got home. one time it had a p0340 code for the camshaft position sensor, and i changed it three times in the last week and it still shuts off in the middle of driving.…”
2015-05-26 · Air Bags · 90,000 mi“tl* the contact owns a 2002 infiniti q45. the contact stated that the air bag light was constantly illuminated on the instrument panel. the vehicle was taken to an independent mechanic who was unable to diagnose the failure. the dealer and manufacturer were made aware of the failure. the vehicle was not repaired. the failure mileage was 90,000. the…”
2015-02-10 · Vehicle Speed Control · 85,341 mi“was on the highway takings grandkids home and the car just cut off right in the middle of a busy highway. it took several tries to get it to start again but it stayed on only long though for me to get it on the shoulder. we could have been in a serious wreck. it is only by the grace of god and functional hazard lights that we and other vehicles …”
2014-09-05 · Air Bags · 134,000 mi“tl* the contact owns a 2002 infiniti q45. the contact stated that while driving 55 mph, the air bag warning indicator was illuminated. the problem occurred numerous of times. the vehicle was taken to dealer mechanic and diagnosed the harness underneath driver seat needed to be replaced. the vehicle was not repaired. the manufacturer was not made aw…”
2013-10-15 · Fuel/Propulsion System · 144,564 mi“i am not able to fill my gas tank via a standard fuel station pump. i have to manually insert a funnel to fill my gas tank which takes about 30 minutes to perform. *tr…”
2011-03-22 · Exterior Lighting · 24,000 mi“have had 3 hid headlight actuator/ballast failures, leading to inoperative lamps (two left side, one right side). the ballast is a high-voltage transformer that drives the discharge lamps. occurrences at 24k, 95k, and 105k miles. car only has 110k. first failure replaced under warranty. last two repairs almost $1,000 ea for parts and labor (mu…”
2008-10-23 · Air Bags · 92,000 mi“passenger side airbag warning indicator. trouble originally repaired under warranty, has resurfaced. dealer states electrical problem not covered by warranty as warranty period has expired. *tr…”
2008-08-23 · Engine And Engine Cooling · 81,487 mi“in march 2008 my 2002 infiniti q45 would not start, had it towed from fayetteville, nc to infiniti dealer in raleigh, nc. they r/r starter assy to resolve issue at no charge, old part not available. on 5/15/08 my car would not start, had it towed from fayetteville to infiniti dealer in raleigh. they r/r starter assy to resolve issue at no charge, …”
2008-08-07 · Seats · 63,000 mi“tl*the contact owns a 2002 infiniti q45. the contact stated that the power seat button used to move the seat backwards and forwards stopped working. the seat was repaired. approximately three years later, the frame on the driver's seat leaned to the left and right while driving various speeds. the dealer replaced the frame. the current mileage…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.