AutoDefect IQ

2002 Jaguar Jaguar problems, complaints & recalls

Most-reported problem areas: Power Train:driveline:driveshaft (2) · Fuel System, Gasoline:storage:tank Assembly (2) · Vehicle Speed Control:cables (1)

🧭 Reliability snapshot

92 /100
✓ Typical or better for this model

Compared against other Jaguar Jaguar model years — complaint volume vs the model's median year, recalls and severity. How we score →

10
Complaints
0
Recalls
2
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (2)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Unknown Or Other 2001-08-01 · 3172 · Service Bulletin/Repair Instructions

2002 pre-delivery inspection - summary codes. *tt

Engine And Engine Cooling:engine:gasoline 2001-08-01 · 415 · Service Bulletin/Repair Instructions

information pertaining to routine service times. *tt

What owners report

2007-02-11 · Power Train:automatic Transmission · 26,403 mi

“my car is a 2002 x-type but was purchased used in may '05 with only 22k miles. had a failure of my car to "step-down" into passing gear as i was going up a hill, the car would slip into neutral. i was able to continue home by pulling to the side of the road, turning the car off then back on again. the factory warranty was expired by less than 20 da…”

2002-09-03 · Fuel System, Gasoline:storage:tank Assembly

“no summary listed above vehicle. *ak…”

2002-06-24 · Service Brakes, Hydraulic:foundation Components:disc

“at 20mph and pressing on the brakes steering wheel will vibrate. cause unknown. dealer notified.*ak…”

2002-05-25 · Fuel System, Gasoline:storage:tank Assembly

“no summary listed for above vehicle. *ak…”

2002-04-09 · Suspension

“nvh issue - high pitched whine similar to running a finger around the rim of a wine glass. noise occurs between 15-20mph and again at 65-70mph. problem is known to manufacturer and driveshaft has been replaced once but it did not help.*ak…”

2002-04-08 · Power Train:driveline:driveshaft

“driveshaft causes a "howling" noise, like a wet finger around a wine glass, in the first 5 minutes of driving from a cold start. the noise is dependent on ambient temperature (less than 40f) and the car must be traveling between 55-65 mph. i have contacted jaguar customer relations, who denied knowledge of the problem. my service department also de…”

2002-01-25 · Equipment:electrical

“car is equpiped with a touch sreen panel to control phone, navigation, radio, climate control- the touch pad does not operate properly and can be distracting to driver which may cause and accident. the system has an error rate of approximately 50-80% . jaquar corporate has been working with me since august of 2001 to fix the system. they just repla…”

2002-01-07 · Vehicle Speed Control:cables

“when taking foot off gas and applying brakes vehicle continues to accelerate. this problem happens intermittently. dealer is aware of problem.*ak…”

2001-12-01 · Electrical System:ignition:module

“car slows to 5mph with no warning, no control of gas pedal, computer panel indicates all systems have failed. happened in middled of intersection-barely made it across. has been in for repair. jaguar found nothing wrong. i fear my life in this car. after many restarts, it acts fine-until the next time. jaguar is picking up the car again. of the 880…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Jaguar Jaguar years