🚗 AutoDefect IQ

2002 Jaguar X-Type problems, complaints & recalls

Most-reported problem areas: Power Train:automatic Transmission (29) · Power Train (7) · Tires:sidewall (5)

🧭 Reliability snapshot

77 /100
⚠ Buy with caution

Compared against other Jaguar X-Type model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 20 complaints <25k 25–50k miles: 24 complaints 25–50k 50–75k miles: 30 complaints 30 50–75k 75–100k miles: 7 complaints 75–100k 100–125k miles: 7 complaints 100–125k 125–150k miles: 2 complaints 125–150k 150k+ miles: 3 complaints 150k+

93 NHTSA complaints that reported an odometer reading.

116
Complaints
0
Recalls
138
Service bulletins
13
Crashes reported
3
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (138)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Electrical System 2021-04-14 · SSM59597Attachme · Service Bulletin/Repair Instructions

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Electrical System 2021-04-14 · SSM59597Attachme · Service Bulletin/Repair Instructions

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Electrical System 2021-04-14 · SSM59597Attachme · Service Bulletin/Repair Instructions

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Electrical System 2018-08-20 · SFCC_09AUG18_REV · Service Bulletin/Repair Instructions

a customer may report "hood open" message displays on ip with hood closed.

Electrical System 2018-08-20 · SFCC_09AUG18_REV · Service Bulletin/Repair Instructions

18c - new face of incontrol touch pro and 18c software improvements

Equipment 2018-08-20 · SFCC_09AUG18_REV · Service Bulletin/Repair Instructions

sim card activation issues

Showing the 6 most recent of 138 bulletins. Search all of them free at nhtsa.gov.

What owners report

2017-09-17 · Suspension · 80,000 mi · 💥 crash

“i was traveling sb i25 mile marker 251 on7/7/17 at 13;20. when a 6ft long tire debre was in the road and got hit by truck and thrown into my radiator and damaged the front end of my vehicle. when i talk to chp he had an earlier report of this yet it was in the road when i entered onto what i believed was a safe highway. i have the required liabilit…”

2016-12-09 · Air Bags · 150,000 mi

“"takata recall, is there a reason to replace the air bags? i would seriously like to know!…”

2016-07-12 · Engine And Engine Cooling

“cpsc: 2002 jaguar x-type : consumer stated he ordered a blue devil radiator/block sealant for a small leak coolant, but the sealant was deemed defective once it had added to the radiator. it caused the vehicle to overheat and the fans to run high. *ss the consumer was informed the head gasket needed to be replaced. *jb…”

2014-04-23 · Engine · 42,000 mi

“when driving the engine will shut-off without any warning with loss of power steering. will not restart. this has happened three times - the first time was around sept. 13. car has been towed three times. i was told the computer box was "filled with about a 100 codes and were erased and the car should be fine". the mechanic has extensive jaguar …”

2014-04-17 · Electrical System · 63,000 mi

“tl* the contact owns a 2002 jaguar x- type. the contact stated that while attempting to shift into any gear, the key fell from the ignition. the failure was sporadically recurring. the vehicle was taken to an authorized dealer, who diagnosed that the gear box needed to be replaced. the vehicle was to be repaired. the vin was not available. the man…”

2013-11-25 · Power Train · 53,000 mi

“tl* the contact owns a 2002 jaguar x- type. the contact stated that while driving 40 mph, the vehicle began to lose power. the vehicle was towed to the dealer for inspection where they stated that the transmission needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 53,000. ..updated…”

2013-07-15 · Power Train · 74,000 mi

“tl* the contact owns a 2002 jaguar x-type. the contact stated that while parking, there was a loud explosive noise heard as the vehicle suddenly accelerated. the contact mentioned that the check engine and the gearbox warning lights were illuminated. the vehicle was taken to a dealer where it was diagnosed that the power transmission needed to be r…”

2012-12-22 · Structure:frame And Members:underbody Shields · 124,000 mi

“a-frame and front corner panels are rusting out due to a design flaw. jaguar refuses to fix this issue. with a rusted out a-frame it makes the car extremely weak and if in a crash the car will crumble. major issue, please help. *tr…”

2012-08-17 · Suspension · 57,462 mi

“the jaguar dealer replaced the transmission and related parts in the car as it was un-drivable. after re-assembly, the car would make clunking sounds when turning tight turns and over bumps and dips. this became more noticeable over time, until the dealer wanted to replaced most of the suspension. it turns out that the transmission sub-frame is …”

2012-08-17 · Power Train · 131,000 mi

“the engine would quit running, usually when turning right and usually while bouncing over a bump. the car would sometimes show codes relating to the transmission, cylinder misfiring, or the security system failing. sometimes no codes at all would be stored, and sometimes the car would start back up on its own after a brief moment. other times it…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Jaguar X-Type years