2002 Jeep Laredo problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic:foundation Components:disc:rotor (13) · Air Bags (8) · Visibility:defroster/Defogger/Hvac System (6)
🧭 Reliability snapshot
Compared against other Jeep Laredo model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
49 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (13)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Electrical System:ignition:anti-Theft:immobilizer/Proximity:key/Sender 2020-07-22 · 9004275 · Service Bulletin/Repair Instructions
key, master if replacing the key/fobik on a wj, kj, tj, or pt cruiser, use the "ac" nic level part number. the "ab" nic level will not program to these platforms. for all other platforms, if the "ab" nic level will not program to the vehicle, use the "ac" nic level part and submit a part warranty.
Structure 2020-04-30 · 23-015-20 · Service Bulletin/Repair Instructions
disinfectant solution recommended for covid-19
Equipment 2020-04-22 · 08-049-20 · Service Bulletin/Repair Instructions
charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Structure 2019-11-20 · 3100519 · Service Bulletin/Repair Instructions
use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
Structure 2019-11-20 · 3100319 · Service Bulletin/Repair Instructions
use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
Showing the 6 most recent of 13 bulletins. Search all of them free at nhtsa.gov.
What owners report
2019-03-18 · Air Bags“has never been subjected to air bag recall. air bag warning light on dash board is on. i am considering buying this jeep, laredo, 2002, today!…”
2018-12-13 · Exterior Lighting · 140,000 mi“the alert for the turn signal stays on when i turn my headlights on. the tail lights don't work properly, and the reverse lights do not work at all. i have seen this on the same model jeep grand cherokee laredo's on the road at night.…”
2017-06-09 · Engine · 94,946 mi“tl* the contact owns a 2002 jeep laredo. while driving 20 mph, the engine stalled without warning. the vehicle was pulled over to a shoulder lane where the vehicle was able to restart. the failure was persistent. the vehicle was not diagnosed or repaired. the contact stated that several components of the engine had been replaced, but the failure pe…”
2016-11-14 · Air Bags“tl* takata recall. the contact owns a 2002 jeep laredo. the contact received notification of nhtsa campaign number: 15v046000 (air bags). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not ex…”
2016-03-25 · Power Train · 182,378 mi“tl* the contact owns a 2002 jeep laredo. the contact stated that the vehicle independently shifted gears without warning. the contact secured the vehicle in park while exiting, but it began to roll away. the contact was able to re-enter the vehicle and secure the transmission in park, but the vehicle kept rolling. the contact had to utilize the eme…”
2015-05-13 · Air Bags“tl* the contact owns a 2002 jeep laredo. while driving at 30 mph, the passenger side air bag erupted. there were no injuries. the impact cracked the windshield and the dashboard was fractured. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was unknown.…”
2015-04-23 · Air Bags“tl* the contact owns a 2002 jeep laredo. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to perform the recall repair was unavailable. the vehicle was taken to the dealer and they informed there would be a charge to inspect the vehicle even though there was a recall. the contact stated that…”
2014-07-16 · Air Bags · 130,000 mi“air bag light and signal goes on every thirty seconds. concerned that either the airbag will deploy without impact or may not deploy when required. i brought into dealer nd they indicated a prt clock spring ' needed replacement to make sure air bag was functioning correctly. this is a safety issue noticed on some other chrysler products. t…”
2014-03-07 · Air Bags“i received safety recall notice m35/nhtsa 12v-527. upon contacting dealer i learned they will require my car for 4 to 6 hours, and they do not offer loaner cars, which will require my renting a car. i am on limited income and cannot rent a car for 6 hours. do i have any other options, but to do nothing? *tr…”
2014-01-06 · Air Bags“tl* the contact owns a 2002 jeep laredo. the contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. the contact air bag warning light was illuminated and the dealer advised the contact that the part was not available for the repair. the manufacturer was not made aware of the failure.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.