AutoDefect IQ

2002 Lexus Is 300 problems, complaints & recalls

Most-reported problem areas: Vehicle Speed Control (5) · Tires (3) · Power Train:clutch Assembly (3)

🧭 Reliability snapshot

84 /100
✓ Typical or better for this model

Compared against other Lexus Is 300 model years — complaint volume vs the model's median year, recalls and severity. How we score →

🛣️ Complaints by mileage

<25k miles: 10 complaints 10 <25k 25–50k miles: 4 complaints 25–50k 50–75k miles: 2 complaints 50–75k 75–100k miles: 2 complaints 75–100k 100–125k miles: 1 complaints 100–125k 125–150k miles: 2 complaints 125–150k 150k+ miles: 1 complaints 150k+

22 NHTSA complaints that reported an odometer reading.

28
Complaints
0
Recalls
62
Service bulletins
3
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (62)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment 2022-04-13 · Safety Recall 22 · Service Bulletin/Repair Instructions

lexus safety recall and service campaign - technician certification requirements 4.13.2022

Wheels 2022-01-12 · Lexus PRO19-02 - · Service Bulletin/Repair Instructions

pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by lexus. this information must be kept near the point of vehicle sale and be available to any customer that requests it. customers can find this information o

Power Train:automatic Transmission:fluid/Lubricant 2020-08-05 · L-SB-0002-20 Rev · Service Bulletin/Repair Instructions

tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. this bulletin explains how to determine the differences between a fluid leak versus a fluid seep. cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty

Power Train:manual Transmission:lubricant 2020-08-05 · L-SB-0002-20 Rev · Service Bulletin/Repair Instructions

tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. this bulletin explains how to determine the differences between a fluid leak versus a fluid seep. cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty

Steering 2020-06-23 · L-SB-0174-08 Obs · Service Bulletin/Repair Instructions

tsb: obsolete notice june 23, 2020: this bulletin is now obsolete. please see l-sb-0023-20.

Wheels 2020-06-23 · L-SB-0023-20 · Service Bulletin/Repair Instructions

tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. st004-01, su001-08, and l-sb-0174-08. the aforementioned bulletins are obsolete, and any printed versions should be discarded. be sure to review the entire content of this service bulletin before

Showing the 6 most recent of 62 bulletins. Search all of them free at nhtsa.gov.

What owners report

2019-03-26 · Unknown Or Other

“melting dashboard and around the gear shift and lexus will not do anything about it. poor customer service for a so called "luxury" brand. i had some paper actually stick to the plastic around the gear shift and when i went to pick it up i had to peel it off then i tried clean it off with just water and a rag and it left marks. i want something don…”

2016-05-20 · Service Brakes · 127,500 mi

“brake,trac off,vsc,abs light are on…”

2016-04-26 · Unknown Or Other

“dashboard is melting on my 2002 is300. this is a safety hazard causing glare on windshield. also the sticky black dash gets on our skin and likely has harmful chemicals that is being absorbed in our bodies. lexus refuses to repair this known defect and my vehicle has not been included in the recall. i always thought lexus was the top brand for reli…”

2015-05-13 · Unknown Or Other

“like most lexus is300 owners, my car exhibits the "melting" dashboard issue. my main concern is the melting material could be releasing chemicals that is orderless/toxic. lexus is refusing the repair the issue out of their own pockets. …”

2014-08-19 · Structure · 144,500 mi

“tl* the contact owns a 2002 lexus is 300. while driving 30 mph, a glare appeared on the windshield that affected the contact's visibility. the contact noticed that the dashboard was melting and a sticky residue covered its surface. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 144,500.…”

2014-05-24 · Service Brakes · 150,000 mi

“i put $3000 on 2002 lexus and had it for three days when my 6 year old daughter and myself was heading onto commercial turnpike south. i was approaching light on corner of 441 and commercial when my brakes just gave out on me completely and i quickly responded and pulled up emergency brake and turned into gas station to have it towed to mechanic a…”

2010-04-07 · Vehicle Speed Control · 10,000 mi

“accelerator failure: twice that i can clearly remember. first time happened in 2003 after gentle depression of the gas pedal, it seemed to push itself further and was stuck into the floor resulting in uncontrolled, max acceleration...this was mentioned to the dealer when i took it for service (ray catena lexus, larchmont, ny). after that, it did…”

2010-02-16 · Vehicle Speed Control · 86,000 mi · 💥 crash

“accelerator failure in a lexus is300 about two years my daughter got on a car accident at that time she mentioned that her accelerator got stuck. there has bee a few time that i felt that the accelerator got stuck while driving my car also. i called the dealer and the lexus company for the last 6 months and all they said is that my car is not invol…”

2010-02-04 · Suspension · 62,000 mi

“i would like to report a problem with the lexus is300 models 2001-2005. there is some type of defect in the frame or front arm bushings that cause excessive wear on the front inner tires. despite the car being regularly aligned, uneven and excessive tire wear continues to occur. tires will sometimes last less than 8,000 miles and can wear down to…”

2009-12-24 · Wheels · 100,474 mi · 💥 crash

“lexus is300 2002 vehicle rollover on freeway. defect that caused the car to roll was from the left front wheel/rim broke in half while driving. i was merging and heard something break under the car. my steering wheel turned a hard right forceful and without my control. i tried to straighten the steering wheel out from this involuntary harsh direc…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

Other Lexus Is 300 years