2002 Mercedes Benz Cl Class problems, complaints & recalls
Most-reported problem areas: Suspension (5) · Engine And Engine Cooling (4) · Electrical System: Instrument Cluster/Panel (2)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (3)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility:rearview Mirrors/Devices:exterior 2005-03-16 · 887039 · Service Bulletin/Repair Instructions
seal between exterior rear view mirror housing and door. *tt
Suspension 2004-08-31 · 010104 · Service Bulletin/Repair Instructions
the high pressure hydraulic distribution hose of the active body control (abc) may deteriorate over time due to excessive exposure to humidity and high temperatures. voluntary recall campaign of active body control (abc) (12 cylinder only). *nm
Engine And Engine Cooling:engine 2004-08-01 · 2004070012 · Service Bulletin/Repair Instructions
replacement of abc pressure supply valve unit hydraulic line. *tt
What owners report
2011-10-27 · Engine And Engine Cooling · 84,000 mi · 🔥 fire“tl* the contact owns a 2002 mercedes benz cl500. the contact was driving 45 mph when abnormal smoke was emitted from the exhaust. the abc sensor warning light was also illuminated. the vehicle was taken to a local mechanic who inspected the vehicle and discovered abc hydraulic fluid leaking near the catalytic converter. the dealer was notified who…”
2011-06-14 · Visibility:rearview Mirrors/Devices:exterior · 80,000 mi“tl* the contact owns a 2002 mercedes benz cl500. the contact stated that there was a rubber seal that was held between the mirrors on both sides of the door that was separating from the vehicle. the vehicle was taken to the dealer who stated they could not replace the rubber only, but would have to replace the entire mirror attachment at a cost of …”
2010-08-25 · Interior Lighting · 110,000 mi“tl* the contact owns a 2002 mercedes benz cl500. the contact stated that the instrument cluster would not illuminate. the vehicle was taken to a local mechanic where the contact was advised that the instrument cluster module would need replacing or would need to be rebuilt. the mechanic advised the contact of a possible recall on the vehicle (nhtsa…”
2010-08-13 · Electrical System · 33,000 mi“extensive electrical problems in 2002 cl500 mercedes benz. vehicle seats move on their own while vehicle in motion. windows go up and down on their own; lock in whatever position it chose; hydraulics in this vehicle go up and down at will. vehicle will lean on one side, then drop to where it is undriveable, then raise on the opposite side. the …”
2009-08-09 · Suspension · 41,000 mi“2002 mercedes benz cl500 the right front of the vehicle began to sag & the instrument panel illumination cluster suddenly went completely dark without any warning whatsoever. this has been occurring intermittently, the dealership always charges us each occurrence to "fix it.". now i find both problems are in safety campaign numbers 04v228000 and 0…”
2009-07-27 · Wheels · 30,000 mi“tl*the contact owns a 2002 mercedes benz clk430. while the contact was attempting to open the convertible roof, she noticed that the roll bars were stuck in place. as a result, the convertible top could not open completely. the current mileage was 42,000 and failure mileage was 30,000. updated 8/27/09 *cn the consumer stated while driving,…”
2008-11-07 · Suspension · 85,000 mi“tl*the contact owns a 2002 mercedes benz cl class. the contact stated that his vehicle was excluded from nhtsa campaign id number 07v263000 (suspension). the dealer repaired the abc valve block at the cost of $2,200 and stated that there were materials in the fluid of the abc system, which caused the blockage. there is a hose that connects to th…”
2008-08-28 · Suspension · 54,000 mi“left rear of car sinks after sitting for more than 8 hours. mercedes benz has repaired many times but the problem still comes back. repaired measures include replacing valves associated with the abc suspension, the abc pump has also been replaced and have also flushed the abc fluid and replaced the filter on many occasions. however, the problem …”
2007-11-19 · Tires · 69,875 mi“tl*the contact owns a 2002 mercedes benz cl class. the vehicle has goodyear dunlop d401, size 90/90-19 52h tires, which were purchased four days prior to the failure. while driving 45 mph, the contact heard a thump and noticed that the vehicle drove differently. she pulled over and noticed that the passenger side rear tire was hanging from the r…”
2007-08-30 · Electrical System: Instrument Cluster/Panel · 18,000 mi“tl*the contact owns a 2002 mercedes clk430. the contact stated that the lcd that displayed the speed, gears, temperature, and clock is not operating normally and the he is unable to read the gauges. the dealer replaced the instrument cluster. the failure mileage was 18,000 and the failure mileage was 31,000. updated 12/12/2007 *bf updated 12/…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.