AutoDefect IQ

2002 Mercedes Benz Mercedes Benz problems, complaints & recalls

Most-reported problem areas: Structure (2) · Latches/Locks/Linkages:doors:latch (2) · Exterior Lighting:headlights (2)

🧭 Reliability snapshot

92 /100
✓ Typical or better for this model

Compared against other Mercedes Benz Mercedes Benz model years — complaint volume vs the model's median year, recalls and severity. How we score →

12
Complaints
0
Recalls
1
Service bulletins
0
Crashes reported
1
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

Service bulletins (1)

Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.

Equipment 2001-08-13 · PB8285159 · Service Bulletin/Repair Instructions

this information pertains to flashing of the motorola portable support electronics. *tt

What owners report

2007-11-07 · Electrical System: Instrument Cluster/Panel

“my concern is over its faulty display readouts that i hear many other owners are experiencing. the safety concern is that the left half of the display is very weak/dim and getting harder and harder to read. it's hazardous as i have to squint to read the display which takes my eyes off the road longer that they should be. as part of this cluster, th…”

2007-07-16 · Suspension:front · 38,575 mi

“tl*the contact owns a 2002 mercedes benz s55. while driving 95 mph, the front suspension suddenly dropped and returned. the vehicle was taken to the dealer who found that the active body control high pressure system had failed. the vehicle is now repaired. the current mileage is 38,800 and failure mileage was 38,575.…”

2007-05-27 · Electrical System: Instrument Cluster/Panel · 75,000 mi

“the instrument cluster in my 2002 clk55 amg started not displaying random leds in the temperature, time and drive/reverse/1/2/3 gear. the random loss of leds is constant. i can no longer see the time, temperature or which gear the car is in based on the led. *tr…”

2006-03-22 · Latches/Locks/Linkages:doors:latch · 43,586 mi

“dt*: the contact stated the vehicle door latches on both the driver and passenger side malfunctioned trapping the occupants inside. the contact escaped the vehicle by using a crowbar to open the door from the inside. the vehicle was taken to the dealer for inspection. they adjusted the locks and replaced the regulator however this did not corre…”

2005-01-17 · Latches/Locks/Linkages:doors:latch · 20,000 mi

“1. failure of driver's side door and passenger door to lock or unlock. 2. failure of dealership to permanently fix problem. it gets fixed but it breaks down again. the driver's side door may work; then it may not work; then it may work. 2. failure of dealership to permanently fix problem. it is supposedly fixed when i leave the dealership - but…”

2004-06-29 · Structure

“consumer stated he purchased a lemon. since purchasing the vehicle it has been in the repair shop 4-5 times and each time at least a month. the air bag light came on and went off intermittently. when the consumer took the vehicle to the repair shop the air bag light went off and did not come back on, the doors would not open and the air …”

2003-05-21 · Structure

“while making left or right turns the vehicle made a crunching noise in the interior of the vehicle. the vehicle has been taken to the dealer for repairs (mercedes benz clk55amg 2002). *nlm…”

2003-04-26 · Equipment · 🔥 fire

“deployed airbags injure 2 pa. firefighters dave sommers, staff writer april 24, 2003 edgely, pa. firefighters face a lot of hazards every time they suit up. but they don't expect to be struck by automobile airbags such as what occurred on tuesday when edgely fire company firefighters responded to a car fire in the 3m industrial park in bristol …”

2003-04-22 · Equipment · 1,000 mi

“the vehicle was equipped with a safety feature which automatically reduces the speed of the vehicle to 20-30 mph when various sensors detect some sort of mechanical difficulty. while the consumer was driving about 60 mph the safety feature activated and the vehicle speed was reduced. the driver was forced to pull over and the vehicle was towed to…”

2003-04-16 · Structure:frame And Members · 23,000 mi

“my 2002 mercedes benz clk 430 cabriolet (your web site does not list this model or the clk 55) has a warped rear sub-frame and there was no incident to cause this. the dealer told me the car was not safe to drive and charged 3000 to fix! *nlm…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

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