2002 Mercedes Benz S Class problems, complaints & recalls
Most-reported problem areas: Suspension (12) · Electrical System: Instrument Cluster/Panel (5) · Interior Lighting (4)
🧭 Reliability snapshot
Compared against other Mercedes Benz S Class model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
41 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility:windshield Wiper/Washer 2014-06-23 · LI82.30-P-059239 · Service Bulletin/Repair Instructions
complaints about poor wiping effect of winshield wiper
Parking Brake 2009-07-31 · SB-P-047527 · Service Bulletin/Repair Instructions
mercedes: parktronic intermittently not functioning. the function works again after a short time or distance. when the foot operated parking brake is applied, the parktronic system is deactivated. if the foot operated parking brake is on at the first notch, the contact switch may react with a co
Service Brakes, Hydraulic:foundation Components:master Cylinder 2009-06-15 · TSB-42-10-109 · Service Bulletin/Repair Instructions
mercedes: corrosion protection coatings for brake components and hardware may be damaged and or stripped away if highly concentrated acid based cleaners are used. once the corrosion protection is damaged or removed the brake components and or hardware can begin to corrode. include all models an
Exterior Lighting:tail Lights 2008-07-28 · PB 82-10-630 · Service Bulletin/Repair Instructions
mercedes benz: water in tail lamp housing on either right side or left side. *pe
Electrical System 2006-02-14 · 5430161 · Service Bulletin/Repair Instructions
instrument cluster shows dashes instead of main odometer reading. *tt
Visibility:rearview Mirrors/Devices:exterior 2005-03-16 · 887039 · Service Bulletin/Repair Instructions
seal between exterior rear view mirror housing and door. *tt
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
2013-02-14 · Exterior Lighting · 46,000 mi“instrument cluster failure. all lighting for instrument dark/unreadable (speedometer,tach,odometer,fuel,temp,turn signal etc). taken to dealer and i paid for rebuild to unit. identical failure occured again after approx 3 months. *tr…”
2012-09-25 · Electrical System: Instrument Cluster/Panel · 130,000 mi“the instrument cluster issue i am experiencing began approximately july, 2012. initially, the dashboard lights would flicker briefly and then illuminate again. subsequent to the frequent flickering incidents, the cluster lighting didn't illuminate at all, with the exception of the small diagnostic viewer. currently, all lighting, gauges, and any…”
2012-06-06 · Exterior Lighting · 103,000 mi“on starting the vehicle, the instrument panel was black without illumination or reading. as a result, gauges to speedometer, odometer, fuel, warnings to malfunctions, tachometer, oil pressure, & engine temperature are not present. *tr…”
2012-05-11 · Electrical System · 98,500 mi“tl* the contact owns a 2002 mercedes benz s-class. the contact stated that while driving 58 mph, all of the instrument panel lights and gauges failed. the vehicle was towed to the contact's home and the dealer was contacted. the dealer advised the contact that there was an electronic malfunction. the manufacturer confirmed that the vehicle was not …”
2011-09-28 · Electrical System: Instrument Cluster/Panel · 89,533 mi“my 2002 mercedes s430 instrument cluster back lighting went out while i was driving and i could not see my rate of speed. along with not seeing my rate of speed my fuel and temperature was not visable. i called mercedes dealer in virginia about the recall that came out in 2006 and i was told that the recall had expired. looking on the internet ther…”
2011-08-01 · Suspension · 71,268 mi“tl* the contact owns a 2002 mercedes benz s430. while driving approximately 65 mph, the abc suspension failed as a result the vehicle automatically lowered in a downward motion towards the road. the contact was able to maneuver to the side of the road. the vehicle was towed to an authorized dealer where the fuse link, airmatic pump relay and airmat…”
2011-07-22 · Power Train:automatic Transmission · 118,000 mi“tl* the contact owns a 2002 mercedes benz s55 amg. the contact stated that he was unable to shift the vehicle out of park. the vehicle was taken to a local shop where it was diagnosed that the shifter was defective and needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was repaired. the failure and current mileag…”
2011-06-28 · Suspension · 99,000 mi“tl* the contact owns a 2002 mercedes benz s55. the contact stated while driving approximately 30 mph the active body control light illuminated on the instrument panel and the vehicle began to decelerate. the suspension system on the passenger side of the vehicle also failed, causing the vehicle to collapse. after coasting to a stop, the vehicle was…”
2011-05-14 · Interior Lighting · 125,134 mi“mercedes benz has listed a recall on all w220 mercedes-benz vehicles. the recall was about the instrument cluster failing resulting in the cluster to not work. the mph, rpm doesn't work. nothing on the cluster works. when i went on may 12, 2011 to the mercedes dealership to get my instrument cluster fixed because it was recalled i spoke with a la…”
2011-02-23 · Suspension · 160,000 mi“tl* the contact owns a 2002 mercedes benz s430. while driving approximately 60 mph, the airmatic suspension system warning indicator illuminated and immediately, the vehicle dropped towards the ground. the contact was able to continue driving with extreme caution. the vehicle was not diagnosed or repaired for the failure. the failure mileage was ap…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.