🚗 AutoDefect IQ

2002 Mercury Mercury problems, complaints & recalls

Most-reported problem areas: Power Train:automatic Transmission (3) · Visibility:glass, Side/Rear (2) · Suspension:front:springs:coil Springs (2)

🧭 Reliability snapshot

76 /100
⚠ Buy with caution

Compared against other Mercury Mercury model years — complaint volume vs the model's median year, recalls and severity. How we score →

17
Complaints
0
Recalls
0
Service bulletins
0
Crashes reported
0
Fires reported
0
Deaths

Safety recalls (0)

No recalls on record for this model year (campaigns announced since 2010).

What owners report

2009-04-17 · Tires · 25,000 mi

“well here goes i bought 2002 m mountaineer in 04 ,w/ 15000 miles,so far i have replaced rear axel 2 sets wheel barons alternator,battery ,heater twice,both coil springs are broke ,idol control switch solenoid ,gaskets 4 tires rear brakes. another part cause my interior lights would not stop..i really think i got a lemon here ,i have had it for 5 yr…”

2007-04-26 · Visibility:glass, Side/Rear

“on wednesday, april 26th 2007 at 7am i took my 2002 mercury mountaineer to duncanville ford to have the lift gate repaired. the left hinge bolt broke, detaching the hinge, which left my hatchback hanging by the right hinge. the service manager at duncanville ford refused to even look at my vehicle without charging me a $47 diagnostic fee. when i…”

2007-04-12 · Suspension:front:springs:coil Springs · 83,000 mi

“front spring on 2002 sable broke while sitting in driveway, only 83,000 miles. ford motor will not help to replace at no charge, or replace the $120 tire that the broken spring punctured. previously 3 years , 99-0, ) were recalled due to this problem, and ford still won't replace them for me, after failure. it was lucky it did not happen on the…”

2007-01-29 · Suspension:front:springs:coil Springs · 42,000 mi

“tl* - the contact stated that the 2002 mercury sable would not shift into reverse out of the driveway. the contact pulled the vehicle forward. then, ttempted to shift into reverse for a second time, but could not. the contact got out to see what was stopping the vehicle from going in reverse. the contact discovered the driver's left tire was f…”

2006-05-17 · Visibility:glass, Side/Rear · 85,000 mi

“(1) ford issued a recall for the brackets that hold the rear tailgate glass and we had this recall serviced on 1-14-05 at laird noller ford in lawrence, ks. recall #01i010000 (2) on 5-13-06, the tailgate glass shattered while simply opening/lifting the tailgate glass. there were minor cuts to the hands and the door was rendered useless as the …”

2005-09-07 · Tires:tread/Belt · 35,930 mi

“last night while driving on the freeway, the treads on our tire came completely off. this caused our vehicle to swerve badly into the lane next to us. fortunately there were no cars in that lane at the time. this could of been a serious accident if a vehicle was in that lane at the time. so we pulled over and called for assistance. *jb…”

2005-07-14 · Power Train:automatic Transmission

“the vechicle hesitates and bucks when accelerating from a dead stop such as a stop sign/traffic light or increasing speed to pass or go up hill. we have repeatedly complained to the dealership from the time of purchase. prior to june they told us nothing was wrong but this past month they did a download. it worked properly for 1-2 days. we've heard…”

2005-07-14 · Power Train:automatic Transmission · 49,000 mi

“i own a 2002 mecury mountaineer and at 49000 miles the transmission needs replaced. it will not shift to 3rd gear. i called ford customer service and they would not help me out in any way with the expenses. i was told by the transmission shop that they are starting to see several transmissions go bad at a very low milage that has the transmission 5…”

2005-07-13 · Power Train:automatic Transmission · 100,000 mi

“my transmission keeps sticking on the 1st gear, especially when down shifting such as when passing a vehicle. this is a major issue, in that it can cause injury accidents when passing.…”

2005-02-08 · Air Bags:frontal:sensor/Control Module · 785,899 mi

“the airbag warning light stays on. *ak…”

Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.

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