2002 Porsche 911 Turbo problems, complaints & recalls
Most-reported problem areas: Engine (10) · Steering:hydraulic Power Assist System (1) · Power Train:manual Transmission (1)
Safety recalls (1)
Suspension:front:macpherson Strut 2020-12-11 · campaign 20E091000 · 584 vehicles
Defect: Ohlins USA, Inc (Ohlins) is recalling certain Front Struts, part number POS 5N20. These struts were sold as part of Ohlins strut kits part number POZ MN02, intended for installation on 1999-2005 Porsche 911 Carrera 4 and 4S (generation 996), and 2001-2006 Porsche 911 Turbo / Turbo S (generation 996) and kit part number POZ MN05, intended for installation on 2005-2012 Porsche 911 Carrera 4 and 4S (generation 997), and 2006-2013 Porsche 911 Turbo / Turbo S (generation 997). The pin of the strut
Risk: If the pin fails, it will cause separation of the strut from the vehicle, affecting vehicle control and increasing the risk of a crash.
Fix: Ohlins will notify owners, and dealers will request the return of all unsold kits containing the subject part from dealer/distributor inventory for a full refund. All owners who purchased one of the kits (POZ MN02 or POZ MN05) will receive replacement front struts (POS 5N20 or POS 5N21 - These parts are interchangeable), along with new top mount interface solutions, free of charge. The recall began December 22, 2020. Owners may contact Ohlins customer service at 1-800-336-9029.
Service bulletins (346)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-09-29 · GR13D801-1 · Service Bulletin/Repair Instructions
parts information for parts withdrawal - radio & satellite radio receiver. note that part 91164559100 is also applicable to the following models not in the product list: 911 (1970-1989), 914 (1970-1976), 924 (1976-1985), 924s (1986-1988), 928 (1978-1995), 944 (1982-1991), 964 (1989-1994), 968 (1992-
Power Train 2026-09-22 · No. 28-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche c40 engine oils. note that this bulletin covers all models back to model year 1984, for which c40 engine oils are allocated.
Power Train 2026-09-22 · No. 27-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche c20 engine oils. note that the bulletin covers all models back to model year 1984, for which c20 engine oils are allocated.
Power Train 2026-09-22 · No. 26-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche c30 engine oils. note that the bulletin includes all models back to model year 1984, for which c30 engine oils are allocated.
Power Train 2026-09-22 · No. 25-26 · Service Bulletin/Repair Instructions
manufacturer's certificate for overview of approved porsche a40 engine oils. note that this bulletin covers all vehicles from model year 1997 to 2020, for which a40 engine oils are assigned. model years 1997-2001 are not available for selection in the system.
Wheels 2026-09-14 · SPTL2609 · Service Bulletin/Repair Instructions
special tools and equipment information for alignment machines - q3 2026 software spec update available
Showing the 6 most recent of 346 bulletins. Search all of them free at nhtsa.gov.
What owners report
2015-11-21 · Engine · 49,300 mi“from a stop i accelerated in a straight line onto a freeway on-ramp. approximately 10 seconds later i noticed a squealing sound from the engine belts. i looked in the rear view mirror and noticed a large volume of steam coming from the rear of the car. having read about other peoples experiences with this issue i immediately exited the freeway as s…”
2014-01-02 · Fuel System, Gasoline · 35,798 mi“the car was being driven under normal circumstances. i had catastrophic coolant failure. a hose on my coolant system popped off while driving causing all of the coolant to gush out of the bottom of the car, the car did slip a bit i was able to regain control and pull to the side of the road. it sounds like this issue happens to 911 turbo's ofte…”
2013-07-01 · Engine · 52,230 mi“on two separate occasions, the coolant fittings which mount in the cylinder head popped out. the fittings attach to the coolant hoses. in both cases the epoxy that held the fittings in had failed. each time i was driving and coolant spewed all over the inside of the engine bay and then subsequently onto the road as i was driving. the first incident…”
2013-05-12 · Engine · 85,255 mi“was traveling on free entry ramp, and as i entered the freeway and approximately 60 mph, the car exhibited a brief shudder at which time the check engine light appeared and began to blink. i noticed a visible white cloud of smoke behind the car. the check engine light blinked for approximately 10-15 seconds and then remained off. i also noticed …”
2013-05-01 · Engine · 34,000 mi“catastrophic loss of coolant due to coolant fittings popping out. low speed, straight line driving at the time so there was no excursion, however rear tires were seriously wetted and if i had been in different circumstances it could have caused vehicle/property damage and/or personal injury. *tr…”
2013-04-30 · Engine · 36,645 mi“over time i noticed a coolant smell from the car whenever i would drive it with the windows down, especially when the car was in stop and go traffic. i then noticed a small puddle of fluid under the engine after the car was parked. i took the car to the service and was told the coolant pipe on the engine was loose and coolant was beginning to dri…”
2013-04-24 · Engine · 40,000 mi“after a routine drive after an oil change service a large amount of coolant spilled out from underneath the rear of the vehicle. under closer examination of the vehicle found loose/broken coolant fittings from behind the alternator and somewhere in the back of the engine bay. engine will have to be removed to pinpoint the source of additional leaks…”
2013-04-23 · Engine · 58,000 mi“coolant line became separated and dumped coolant all over the highway causing very slick road conditions. this was on a long highway road trip with the engine very warmed up and working. failing coolant lines that dump are very dangerous to those behind the vehicle, especially at highway speeds. *tr…”
2013-04-21 · Engine · 56,197 mi“glued in coolant hoses came out dumping all the coolant from the car in a very short period of time. since this is a rear engined car, it sprayed the rear tires causing a dangerous situation as loss of traction could have caused a serious accident/fatality if going into a curve or other conditions. this is a known condition with porsche and the…”
2013-04-19 · Engine · 57,591 mi“driving the car at moderate highway speeds, the coolant warning light came on. i pulled off of the highway as soon as it was safe, about 1 mile after the warning light. as i slowed the vehicle, i noticed a large amount of smoke coming from the rear of the car. after stopping and inspecting the car, the rear of the vehicle was covered in a film o…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.