2002 Subaru Outback problems, complaints & recalls
Most-reported problem areas: Fuel System, Gasoline (17) · Service Brakes, Hydraulic (12) · Vehicle Speed Control (8)
🧭 Reliability snapshot
Compared against other Subaru Outback model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
88 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Fuel System, Gasoline:delivery:fuel Pump 2013-11-29 · campaign 13E065000 · 397 vehicles
Defect: Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Airtex will notify owners, and will replace the fuel pump, free of charge. Recall is expected to begin on January 2, 2014. Customers may contact Airtex at 1-800-880-3056. The recall is expected to begin during January 2014. This recall is being conducted by Airtex, not by Subaru.
Service bulletins (142)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2026-10-05 · SubaruNet Announcement (M · Other
this announcement provides information on a new software update for the midtronics dss and dca machines.
Unknown Or Other 2026-09-18 · 13-109-26 · Service Bulletin/Repair Instructions
this bulletin provides paint code information for 2027 model year vehicles.
Unknown Or Other 2026-09-15 · SubaruNet Announcement (C · Other
this announcement provides an update to all 2027 model year subaru warranty coverages for wear items and adjustments.
Unknown Or Other 2026-09-14 · 15-333-25R · Service Bulletin/Repair Instructions
this bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. this is an revised version of the original bulletin.
Electrical System 2026-09-14 · 15-304-22R · Service Bulletin/Repair Instructions
this bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns. this is an revised version of the original bulletin.
Electrical System 2026-08-20 · 15-308-23R · Service Bulletin/Repair Instructions
this service information bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.this is an revised version of the original bulletin.
Showing the 6 most recent of 142 bulletins. Search all of them free at nhtsa.gov.
What owners report
2018-10-03 · Unknown Or Other · 140,000 mi“the air conditioner begins to blow hot moist air after several minutes of working properly. multiple mechanics including a specialty shop can't diagnose, and the only option is to replace the entire a/c compressor because the clutch isn't sold separately. i've read many accounts of the same "intermittent" a/c that only works once the engine is turn…”
2018-04-09 · Engine · 190,000 mi“i am the original owner of this vehicle and i have had four separate incidents that my head gasket has had to be replaced. this is a costly repair and given my car has 190,000 miles on it i believe four issues dealing with this same situation needs to be properly addressed. not only does this issue result in a huge outlay of money but it gets oil…”
2017-12-04 · Fuel/Propulsion System“when the temperature outside gets below 35 degrees, my car smells very strongly of gas inside. i have to roll the windows down for ventilation. when the temperature warms up, the smell goes away. it is worse when i first started my car in the morning. mechanics haven't been able to figure out the problem but i just read many complaints online about…”
2016-07-26 · Suspension · 170,000 mi“tl* the contact owns a 2002 subaru outback. while the vehicle was being serviced, the independent mechanic observed that the entire frame was severely corroded and holes were forming. the vehicle needed a new cross member. the vehicle was not repaired. also, when the vehicle was shifted into the park position while on an incline, it began to roll a…”
2016-01-11 · Fuel/Propulsion System · 129,000 mi“terrible gas smell. fuel is leaking because it is cold outside.…”
2016-01-01 · Fuel/Propulsion System · 40,000 mi“when temp. outside go below 32 degrees, the inside of my car fills with raw gas smell, this happens every winter. i live in wi. when it is above freezing it is fine and all summer it is fine. i am so affraid to have my grand kids in the car. not sure if the fumes will explode.when i am driving i do not smell gas. but if i stop at a stop sign or lig…”
2015-10-21 · Unknown Or Other · 141,682 mi“i bought car oct 6; first inspection appointment at my usual garage mon oct 12- failed due to rusty suspect brake connection. seller had me take to his dealer- mastria subaru in raynham. they put a paint/coating over rusty area. i was pretty skeptical but brought car to my garage in vt monday oct 19 and the leaky brake fluid much more clearly visi…”
2015-10-05 · Suspension:rear · 200,000 mi“tl* the contact owns a 2002 subaru outback. while the vehicle was being serviced for routine maintenance, the independent mechanic discovered that the rear suspension subframe had fractured due to severe rusting. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 200,000. update 01/13/16 ma; upd…”
2015-04-15 · Structure:frame And Members:underbody Shields · 150,000 mi“when getting the car inspected we found out the frame of the car was rusted so badly it was cracked. it was in such a key spot that it wasn't fixable and the car could have easily lost a wheel on the road with little to no warning (a small bump could have been enough to trigger an accident). the car has been taken care of well and when inspected ju…”
2015-01-31 · Engine · 17,482 mi“drivers side head gasket leaked. only that side was replaced. on 1/14 both head gaskets started leaking at 59000 miles. with subarus help the dealer charged $ 855.00. the problem is subaru has a design defect in this engine so those of us who own these cars are going to have to pay for gasket replacements for as long as we own them. by the way th…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.