2002 Terex Digger Derrick problems, complaints & recalls
Safety recalls (1)
Equipment 2013-03-07 · campaign 13V089000 · 261 vehicles
Defect: Terex South Dakota, Inc. (Terex) is recalling certain model year 1999-2012 XL4000 Digger Derrick utility trucks. The shims and spacers used to adjust the length of the hydraulic cylinder may give, causing the rod eye and threads to fatigue while lifting loads.
Risk: The hydraulic cylinder may separate from the digger derick arm, allowing it to collapse without warning, increasing the risk of injury to the operator or those nearby.
Fix: Terex will notify owners, and dealers will inspect and replace the rod eye and threads, as necessary. The existing shims and spacer will be replaced with a hardened spacer. All repairs will be made at no charge to the owner. The recall began on May 23, 2013. Owners may contact Terex at 1-605-882-4000.
Service bulletins (5)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train 2021-06-22 · TERE-070821-004 · Service Bulletin/Repair Instructions
sa696 contamination in auxiliary power check valve: informs service personnel that the check valve will not function if contaminated. the only time the check valve is needed is when auxiliary power option are used. if not checked as part of the daily pre-shift inspection the auxiliary power may n
Equipment 2019-09-24 · PA676 · Service Bulletin/Repair Instructions
bulletin advising customers and users that the ansi/assp a10.31-2019 standard for digger derricks will take effect in june, 2020. units manufactured after that date must comply with the new requirements. units built to previous standards do not have to be updated. the installers, owns, users, and
Equipment 2018-11-16 · PA1020D · Service Bulletin/Repair Instructions
update for digger derrick users about osha 1926 subpart cc final ruling. giving employers information on dates and the need for operator certification and equipment required to comply.
Equipment 2018-11-14 · PA666 · Service Bulletin/Repair Instructions
information to digger derrick users that the equipment must be built and tested for use with a platform. a boom tip platform can not be added unless the digger derrick was built and labeled for platform use in compliance with ansi standards.
Equipment Adaptive/Mobility 2017-06-15 · PA653 · Service Bulletin/Repair Instructions
inform users of changes to osha fall protection requirements for platform occupants of aerial devices and digger derricks. due to rewrite of osha 1926 subpart v.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.