2002 Toyota Sienna problems, complaints & recalls
Most-reported problem areas: Structure:body:door (17) · Latches/Locks/Linkages (13) · Structure (12)
🧭 Reliability snapshot
Compared against other Toyota Sienna model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
119 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Structure 2010-04-20 · campaign 10V160000 · 600,000 vehicles
Defect: TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE
Risk: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Fix: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Service bulletins (109)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure:body 2024-12-06 · T-SB-0039-24 Rev2 · Service Bulletin/Repair Instructions
the condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. if these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
Structure:body 2024-12-06 · T-SB-0038-24 Rev2 · Service Bulletin/Repair Instructions
to prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. the purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer.
Structure:body 2024-12-06 · T-SB-0035-24 Rev2 · Service Bulletin/Repair Instructions
acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. if these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfa
Structure:body 2024-12-05 · T-SB-0061-23 Rev2 · Service Bulletin/Repair Instructions
toyota vehicles are currently protected with rapgardtm protective film designed to protect the horizontal painted surfaces. this material protects from acid rain, environmental fallout, and rail contamination. follow the removal procedure in this bulletin to remove the rapgardtm protective film wi
Structure:body 2024-12-03 · T-SB-0062-23 Rev2 · Service Bulletin/Repair Instructions
vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. this type of contamination can be identified by the presence of small, red or brown particles on the paint surfa
Structure:body 2024-07-12 · T-SB-0039-24 Rev1 · Service Bulletin/Repair Instructions
the condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. if these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof,
Showing the 6 most recent of 109 bulletins. Search all of them free at nhtsa.gov.
What owners report
2026-02-15 · Electrical System“dear sir, on april 2026, i need to do the semiannual smog check. right now, i face dtc p0420 error code and i can't pass the smog check inspection. note that i don't have the engine light on indicating the a/m error code. only my obd2 shows the error dtc code p0420. i did some searhing and noticed that the ecm for sienna should be updated to erase…”
2023-04-05 · Exterior Lighting“checking engine light on and off slide door not working properly…”
2021-03-25 · Suspension · 200,000 mi“the lower rear mount for the passenger-side rear shock absorber was found when the vehicle was stationary to have become partially fractured over time. it is made of thin hollow metal with internal threads. there is no replacement for this except to purchase a large multi-functional unit costing $1,688.00…”
2019-07-01 · Service Brakes · 15,523 mi“brakes make a noise when the car is about to stop. there is a squeal and thump that can be heard. have taken this in several times to be fixed. they say the brakes are safe. i am 74 years old and have had many cars over the years and the only times other cars have made this kind of noise it was time to change the brakes. in this case the brake…”
2018-02-22 · Steering · 104,273 mi“steering gets stiff hard to turn steering…”
2018-01-08 · Power Train · 136,200 mi · 💥 crash“tl* the contact owns a 2002 toyota sienna. while the vehicle was parked with the engine turned off and the emergency brake engaged, the vehicle suddenly rolled backwards down a small incline and crashed into a fence post. a small child was present inside the vehicle, but there were no injuries. a police report was not filed. the vehicle was taken t…”
2017-06-04 · Vehicle Speed Control · 208,000 mi“incident #1 (6/3/2017) - took foot off accelerator pedal when turning on city street. car proceeded to accelerate on its own went up to 35 mph for several blocks incident #2 (6/4/2017) - while parking car in driveway, applied foot on brake pedal. engine roared and thrusted forward.…”
2016-07-14 · Equipment:appliance:air Conditioner · 24,000 mi“tl* the contact owns a 2002 toyota sienna. the contact stated the vehicle leaked water from the air conditioning system and the srs air bag warning light illuminated. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 24,000. ...updated 09/12/16 *bf the consumer stated t…”
2016-07-05 · Structure:body · 200,110 mi“the cable for the passenger power door snapped and door would not fully shut. i was stopped, getting ready to turn left, when it snapped.…”
2016-05-01 · Unknown Or Other“the electric sliding door mechanism broke down . it open but it doesn't close. it gets stock.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.