2002 Winnebago Journey Dl problems, complaints & recalls
Most-reported problem areas: Visibility:rearview Mirrors/Devices:exterior (1) · Tires (1) · Structure:frame And Members (1)
Safety recalls (1)
Equipment 2010-10-26 · campaign 10V525000 · 18,461 vehicles
Defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
Service bulletins (7)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2024-04-05 · 7SB009-24-01A · Service Bulletin/Repair Instructions
service bulletin sent to dealers advising of the required legal verbiage each ro should document.
Unknown Or Other 2024-02-23 · 7SB002-24-01A · Service Bulletin/Repair Instructions
service bulletin sent to all winnebago dealers. bulletin outlines the characteristics of new roof sealant being used.
Structure 2022-09-19 · 7SB005-23-01A · Service Bulletin/Repair Instructions
service bulletin sent to all winnebago dealers. bulletin advises of a manufacturing change to the shower surround sealant process for all units.
Equipment 2022-05-31 · 7SB009-22-02A · Service Bulletin/Repair Instructions
service bulletin sent to all dealers. this bulletin advises dealers they no longer need to email winnebago the signed vehicle registration form, but they should retain a copy for their records.
Equipment 2021-07-14 · 7SB009-21-02A · Service Bulletin/Repair Instructions
service bulletin to dealers reminding them to understand their state's lemon law and to comply with winnebago motorhome mandates outlined in the policy & procedure manual.
Equipment 2021-07-01 · 7SB010-21-01Z · Service Bulletin/Repair Instructions
service bulletin to dealers advising them of part sales training opportunities.
Showing the 6 most recent of 7 bulletins. Search all of them free at nhtsa.gov.
What owners report
2007-09-16 · Unknown Or Other · 50,000 mi · 🔥 fire“fire hazard add to 10202950 winnebago journey d l,:, model # 2002 wkp36gd, with under 50,000 miles. climbing the 21 mile grade was no problem for this 330 cat diesel, at less than 40 miles per hour i noticed that the left rear bedroom slide was out 4 inches. i found a safe place to pull of the road. the turbo charger had been working pretty hard…”
2007-09-13 · Fuel System, Diesel · 50,000 mi · 🔥 fire“tl*the contact owns a 2002 winnebago journey dl. while driving less than 40 mph, the contact noticed that the rear bedroom slide was protruding approximately 3 inches. he pulled over and exited the vehicle in an attempt to retract the slide and noticed smoke rising from the engine compartment. minutes later, he heard an explosion near the rear o…”
2003-10-01 · Tires · 16,500 mi“michelin brand new tires manufactured in 2000. consumer had a blow out at 17,000, and two more at 21,000. while driving at 60 mph driver's rear inside tire split 8 inches, consumer temporarily lost control. the second blow out of driver's rear tire occurred at 65 mph. passenger's side rear tire was the third to blow out at 50 mph. *ak …”
2003-05-30 · Visibility:rearview Mirrors/Devices:exterior“dashboard reflection, glare onto drivers side mirror. the reflection comes off of the driver side console. when driving with the sun in front and left of center the reflection off of the dash washes out the mirror so you can not see what is in the left lane. this is on a 2002 journey. adventurer, or other winnwbago motorhomes. this complaint is be…”
2002-12-02 · Seats · 6,000 mi“there is a problem with the driver side seat and the seat belt is not attached properly. *jg ts…”
2002-10-15 · Structure:frame And Members“the consumer is able to turn coach's steering wheel up to 4 inches to the left or right before the front wheels will move. checked by dealer who installed a steering stabilizer, but problem still occurs. mr consumer stated that while traveling tractor trailer truck passed on the left the wind turbulence pushed the coach to the right, causing to s…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.