2002 Workhorse W20 problems, complaints & recalls
Most-reported problem areas: Service Brakes, Hydraulic (4) · Service Brakes, Hydraulic:foundation Components:disc:caliper (1) · Service Brakes, Air:disc:caliper (1)
🧭 Reliability snapshot
Compared against other Workhorse W20 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
What owners report
2010-06-21 · Service Brakes, Hydraulic · 15,392 mi“tl* the contact owns a 2002 winnebago adventurer with a workhorse w20 chassis motor home (rv). the contact stated while driving at speeds of 55 mph, the front passenger side brakes locked and the anti lock braking system failed. the contact moved the vehicle off the roadway and waited for the brakes to cool. the failure occurred approximately eight…”
2010-04-06 · Service Brakes, Hydraulic · 13,500 mi“tl* the contact owns a 2002 workhorse chassis w20. the contact stated that the brake pedal felt spongy when he depressed it while driving at approximately 40 mph. he received a recall notice for recall 09v110000 (service brakes, hydraulic). the vehicle had not been taken to an authorized dealership for a diagnostic test because the contact was told…”
2008-12-17 · Service Brakes, Hydraulic · 6,000 mi“tl*the contact owns a 2002 workhorse w20. the consumer stated the motor home continues to have problems with the brake calipers even though the problem was repaired under recall # 04v084000. the brakes overheated and destroyed the rear speed sensor. the rear brakes were cleaned and adjusted and the speed sensor on the left side was replaced. wh…”
2008-08-25 · Service Brakes, Air:disc:caliper · 23,239 mi · 🔥 fire“took vehicle into dealer and had campaign number 04v019000 completed on 10-26-04. now less than 10,000 miles since then, it is back at the service center after brake fire and pedal loss. vehicle is in need of rotors, calipers and wheel speed sensor. *tr…”
2008-07-02 · Service Brakes, Hydraulic · 28,819 mi“we had a brake recall done on our 2002 itasca suncruiser motorhome (w20 chassis in jan 2005, mileage 9141. while on vacation in july 2005, the brakes overheated and repairs were authorized by workhorse at no charge at mileage 9,687. experienced overheating again in september 2007 at mileage 28819. repairs done at our expense - replace rear rot…”
2006-12-28 · Service Brakes, Hydraulic:foundation Components:disc:caliper · 31,260 mi“tl* - the contact stated had recall brake work done with 31260 miles on vehicle. the dealer repaired only the front braked under the recall and not the rear. the contact stated that the recall was for both front and rear brakes, and he started to have problem with the rear brakes. he then took the rv back to the dealer and they did not honor …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.