2003 Itasca Horizon problems, complaints & recalls
Most-reported problem areas: Structure:frame And Members:underbody Shields (1)
Safety recalls (1)
Equipment 2010-10-26 · campaign 10V525000 · 18,461 vehicles
Defect: WINNEBAGO IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: WINNEBAGO IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN DURING DECEMBER 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR WINNEBAGO AT 1-641-585-3535.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2004-11-19 · 70120503A · Service Bulletin/Repair Instructions
hwh x-slide installation adjustments. various models including the winnebago 2003 and newer ultimate advantage, ultimate freedom models equipped with the hwh x-slide. *tt
What owners report
2003-11-05 · Structure:frame And Members:underbody Shields · 6,000 mi“there was a problem with the hydraulic system that ran the leveling jacks and room slide outs . took vehicle to the dealership and it was leaking fluid from the hose , the hydraulic hose was too close to motor, which was in the rear of the motor home. the exhaust system needed a heat shield, but winnebago said they knew nothing of the rv needing a…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.