2003 Marathon Custom 2- Room problems, complaints & recalls

Defect: MARATHON HOMES CORP. (MARATHON) IS RECALLING ONE MOTORHOME, MODEL YEAR 2003 CUSTOM 2 - ROOM, EQUIPPED WITH A 1200-SERIES NORCOLD REFRIGERATOR. THE REFRIGERATOR BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.

Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.

Fix: MARTHON IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY THE AFFECTED OWNER. THE OWNER WILL BE INSTRUCTED TO CONTACT A NORCOLD DEALER TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.