2003 Prevost Xlii-45 problems, complaints & recalls
Safety recalls (2)
Equipment:other:labels 2026-10-15 · campaign 26V675000 · 7,509 vehicles
Defect: Prevost Car (US) Inc. (Prevost) is recalling certain Prevost buses. Please see the above list of models. The entrance door is missing the emergency exit operating instruction label. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
Risk: Missing instructions may prevent or delay passengers from evacuating the bus during an emergency, increasing the risk of injury.
Fix: Prevost will replace the emergency exit label, free of charge. Owner notification letters are expected to be mailed December 7, 2026. Owners may contact Prevost's customer service at 1-866-870-2046. Prevost's number for this recall is SR26-19.
Steering:linkages:drag:link:connection 2018-12-21 · campaign 18V928000 · 676 vehicles
Defect: Prevost Cars, Inc (Prevost) is recalling certain 2000 XL-45 buses, 2000-2006 XL2-45 buses and 2007-2014 X3-45 buses. The draglink tube turnbuckle may fracture causing a loss of steering.
Risk: A complete loss of steering would increase the risk of a crash.
Fix: Prevost has notified owners, and dealers will replace the draglink, free of charge. Prevost issued an interim notification to owners on February 13, 2019. The recall began June 3, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-04.
Service bulletins (27)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2024-06-04 · IS-23019A · Service Bulletin/Repair Instructions
sway bar collars improvement. revision a : add front sway bar support replacement and change bolts lenght.
Suspension 2023-12-14 · IS-23019 · Service Bulletin/Repair Instructions
sway bar collars improvement
Electrical System 2023-01-16 · IS-21072B · Service Bulletin/Repair Instructions
steering gateway. revision b - pin 2 and 10 were inverted on connector a139
Service Brakes, Air 2022-12-07 · MI22-12B · Service Bulletin/Repair Instructions
air tanks draining sequence. revision: b - general update
Service Brakes, Air 2022-11-17 · MI22-12A · Service Bulletin/Repair Instructions
air tanks draining sequence. revision: a - erroneous secondary & accessory tanks location.
Service Brakes, Air 2022-11-02 · MI22-12 · Service Bulletin/Repair Instructions
air tanks draining sequence
Showing the 6 most recent of 27 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.