2004 Big Dog Mastiff problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (2) · Electrical System (2)
Safety recalls (1)
Electrical System 2010-05-03 · campaign 10V180000 · 1,895 vehicles
Defect: BIG DOG IS RECALLING CERTAIN 2004 CHOPPER, BULLDOG, RIDGEBACK, MASTIFF, BOXER, AND PITBULL MOTORCYCLES. THERE IS A POSSIBLE LOOSE CONNECTION BETWEEN THE HARNESS CONNECTOR AND THE ELECTRONIC HARNESS CONTROLLER.
Risk: THIS CONDITION MAY CAUSE THE MOTORCYCLE TO EXPERIENCE INTERMITTENT LOSS OF ELECTRICAL POWER TO VARIOUS COMPONENTS, WHICH CAN LEAD TO, AMONG OTHER THINGS, A LOSS OF HEADLAMP FUNCTION OR A VEHICLE STALL, INCREASING THE RISK OF A CRASH.
Fix: BIG DOG WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE MOTORCYCLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 24, 2010. OWNERS MAY CONTACT BIG DOG AT 1-316-219-9121.
Service bulletins (9)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Fuel System, Other:storage:tank Assembly 2008-01-11 · SB-1099 · Service Bulletin/Repair Instructions
bigdog motorcycle: fuel tank vent may become flooded with fuel, causing the motorcycle to run poorly due to a fuel mixture that is too rich. *pe
Electrical System:horn 2006-06-30 · 1088 · Service Bulletin/Repair Instructions
horn harness wires may break. *tt
Electrical System 2006-06-23 · 1078 · Service Bulletin/Repair Instructions
ehc contact improvement procedure (revised). current seal does not allow connector pins to seat properly and moisture may be present in connector. *tt
Exterior Lighting:headlights 2006-06-16 · 1077 · Service Bulletin/Repair Instructions
headlamp connector may melt, making bulb replacement difficult. *tt
Electrical System 2006-05-03 · 1075 · Service Bulletin/Repair Instructions
dielectric grease addition to connectors. *tt
Structure 2006-04-27 · 1080 · Service Bulletin/Repair Instructions
tachometer board replacement - inaccurate tachometer readings or fluctuation in readings due to moisture. *ak
Showing the 6 most recent of 9 bulletins. Search all of them free at nhtsa.gov.
What owners report
2015-06-08 · Exterior Lighting“i bought this bike for my husband at black hills harley davidson,rapid city sd jan 2015. we had to right away get new battery,new ignition switches,we went to go out for a ride last week finally and once again headlight failure, i have found a recall on this issue, harley davidson will not repair, big dog went out of business i was told they are s…”
2011-01-04 · Exterior Lighting · 12,000 mi“the electrical system had intermittent problems since the bike was new. headlight would flicker on & off, rear tail lights flashed on & off. nothing was found when bike was taken to local dealer for routine maintenance. ehc module completely failed now and bike will not run. told the replacement part is not yet available and when it is, it will cos…”
2010-10-21 · Electrical System · 5,000 mi“tl* the contact owns a 2004 big dog mastiff. the vehicle was included in the recall associated with nhtsa campaign id number: 10v180000, (electrical system). the manufacturer advised the contact to take the vehicle to an authorized dealer for repairs. the vehicle was taken to various authorized dealers where the contact was advised that the nece…”
2010-03-29 · Electrical System · 1,300 mi“2004 and other years. the ech unit. many of these have went bad. the big dog company is not taking responsibility for this. i was hoping to get an investigation started.…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.