2004 Chevrolet W3500 problems, complaints & recalls
Most-reported problem areas: Suspension:rear:shock Absorber (1) · Structure (1) · Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings (1)
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (80)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2024-09-06 · PIT3271P · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. technician s
Electrical System 2024-08-26 · General Communication · Service Campaign
vehicle wide programming (vwp) is a new process to update software on gm vehicles. it provides the ability via a single selection within techline connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). the updating of modules is com
Power Train 2024-07-24 · 24-NA-141 · Service Bulletin/Repair Instructions
gm is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. the damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. this bulletin advises the dealers to be more careful not to damage the transmissions durin
Fuel/Propulsion System 2024-06-28 · 16-NA-383 · Service Bulletin/Repair Instructions
this service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, crank no start, extended crank or misfire, mil with dtcs, and explains how top tier fuels should be used to reduce carbon build-up.
Unknown Or Other 2024-06-17 · 18-NA-099 · Service Bulletin/Repair Instructions
this bulletin provides information for use on a product assistance claim (pac), which is formerly known as a product allegation resolution (par) claim.
Showing the 6 most recent of 80 bulletins. Search all of them free at nhtsa.gov.
What owners report
2014-08-13 · Structure · 63,000 mi“the bolts attaching the exhaust manifold to the engine are broken off causing exhaust leaks both side motor. the cab of this vehicle sits over the motor so you can smell raw exhaust inside the vehicle.. there are several complaints posted online and youtube about this problem. i have a friend that has a similar truck to mine and he has same prob…”
2011-04-13 · Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe · 152,000 mi“tl*the contact owns a 2004 chevrolet c3500 truck. the contact stated that the exhaust system is leaking. fumes emitted throughout the cabin when the engine was in operation. the contact was in the process of performing a diagnostic test to determine the cause of failure. the failure mileage was approximately 152,000. updated 05/24/11*lj the consu…”
2007-05-24 · Suspension:rear:shock Absorber · 215,900 mi“vehicle was towing a trailer. when the left rear shock mount broke off the axle. the brake line is bolted to the shock mount. when the mount broke, it took out the brake line, watch resulted in the lose of brakes. after having a welder look at the bracket we came to the conclusion that the welds from the factory were to cold to penetrate the bracke…”
2004-09-29 · Fuel System, Gasoline:delivery:hoses, Lines/Piping, And Fittings“while driving 65 mph vehicle stalled. vehicle was towed to the dealer for inspection, and mechanic determined that fuel pump, computer sensor, and fuel line needed to be replaced ,and replaced them. however, the problem recurred. *ak…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.