2004 Dodge Sprinter 3500 problems, complaints & recalls
Most-reported problem areas: Power Train (1) · Engine (1)
Safety recalls (1)
Electrical System: Instrument Cluster/Panel 2016-11-17 · campaign 16V833000 · 17,501 vehicles
Defect: Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2003-2006 Dodge and Freightliner Sprinter 2500 and 3500 vans manufactured June 30, 2003, to August 31, 2006. The instrument cluster on the affected vehicles fails to illuminate the BRAKE warning lamp in the instrument cluster during the vehicle start up bulb-function check. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems."
Risk: Without the BRAKE lamp illuminating during the vehicle start up bulb-function check, the driver has no confirmation that the lamp is working and therefore may not know whether or not the lamp will illuminate if the brake fluid level is low. If the operator is unaware that the vehicle has low brake fluid, there would be an increased risk of a crash.
Fix: DVUSA will notify owners, and DVUSA and Dodge dealers will correct the instrument cluster software, as necessary, free of charge. An interim notification was sent to owners on January 6, 2017. A second notice will be mailed to owners once the remedy becomes available. The recall began on July 27, 2017. Owners may contact DVUSA customer service at 1-770-705-2070.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Engine And Engine Cooling:exhaust System:emission Control 2021-06-03 · T21 · Service Bulletin/Repair Instructions
emissions recall t21 reprogram engine control unit
Engine And Engine Cooling 2021-03-12 · T21 · Service Bulletin/Repair Instructions
emissions recall t21 reprogram engine control unit
What owners report
2012-11-09 · Engine · 117,000 mi“when i am driving a freeway speed this vehicle loses power and the speed drops to about 40 mph. this happens randomly. i have had this truck into the dealer several times. they have replaced the main computer, o2 sensors the resonator and they cannot find the problem. this problem started when the vehicle had approx. 95000 miles on it. we have been…”
2009-06-26 · Power Train · 84,659 mi“turbo charger resonator,boost hoses, intake air temp sensor clips, locking clamp at intake manifold for boost/charge air hose retainer. failure of either one of these components (too often by my experience) will cause immediate power loss and deceleration causing an accident. *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.