2004 Keystone Everest problems, complaints & recalls
Most-reported problem areas: Suspension:multiple Axle (1) · Equipment (1)
Safety recalls (2)
Equipment 2017-11-22 · campaign 17V755000 · 1,205,997 vehicles
Defect: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in ce
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment 2010-10-27 · campaign 10V521000 · 5,633 vehicles
Defect: KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Risk: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Fix: KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
What owners report
2011-04-05 · Equipment“tl*the contact owns a 2004 keystone everest rv. the vehicle was included in recall 10v521000 (equipment). the manufacturer was notified and the contact was informed that they would be receiving the part for repairs in the mail. the part never arrived and the contact had been unable to reach the manufacturer for approximately six months. the vehicle…”
2006-12-13 · Suspension:multiple Axle“axles on trailer improperly manufactured, causing excessive tire wear on the inside of all four tires. al-ko agreed to replace axles, but wouldn't cover labor or replacement of tires with less that 5,000 miles. *nm…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.