2004 Mercury Marquis problems, complaints & recalls
Most-reported problem areas: Exterior Lighting (5) · Steering (3) · Exterior Lighting:headlights (2)
🧭 Reliability snapshot
Compared against other Mercury Marquis model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
What owners report
2019-03-04 · Exterior Lighting · 103,000 mi“headlights out. looking for recall number. …”
2018-08-27 · Unknown Or Other · 91,000 mi“there were 355,000 recalls #14v704000, 13v385000 for 205-2011 mercury grand marquise but does not include 2004 marquise, however, my marquise according to my mechanic says the issue with my car is the same. there are over 50 complaints pertaining to 2004 grand marquise. ford says my car does not appear to be on recall list however it should be beca…”
2018-05-16 · Electrical System · 245,000 mi“tl* the contact owns a 2004 mercury marquis. in 2014, the vehicle was repaired per an unknown recall regarding the lighting control module. the repair was performed by golder circle ford (1432 us-45 byp, jackson, tn 38305). the contact stated that the failure recurred and all the interior and exterior lighting shut off completely while driving 65 m…”
2016-08-12 · Exterior Lighting · 145,200 mi“tl* the contact owns a 2004 mercury grand marquis. while driving 30 mph and attempting to turn the headlights on, both headlights failed. the contact received notification of nhtsa campaign number: 15v861000 (exterior lighting) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reas…”
2015-06-01 · Exterior Lighting · 60,000 mi“headlights go off without warning at various times including after dark and at various speeds. they come on again without warning and without control from the operator. no manipulation of the light controls appears to help or impact this random action.…”
2014-08-07 · Steering · 142,606 mi“tried to steer and steering wheel would not turn. it felt like the steering wheel locked. what if it happened on the highway at a high speed????? *tr…”
2014-05-03 · Steering · 88,408 mi“lower intermediate steering shaft became corroded at center joint causing steering to bind and stick when steering wheel was released as the vehicle was exiting a turn. this required the driver to make a concerted effort to overcome the binding to return the wheels to a straight position. part was replaced at local dealer. this is the same probl…”
2014-04-15 · Exterior Lighting · 82,000 mi“this mercury along with countless others has the headlights go out as you drive down the road. if this is not a safety issue i don't know what is. i have to pull off the road and wait till they come back on. i called my lincoln dealer and they said it was $107/hour to diagnose the problem. if it is the lighting control module as it rumored to be …”
2014-04-01 · Steering · 63,500 mi“tl* the contact owns a 2004 mercury marquis. the contact stated that the steering wheel would not return to center. the vehicle was not taken for inspection or repairs. the manufacturer was contacted about the failure. the failure mileage was 63,500 and the current mileage was 64,300. the vin was not available. …”
2013-12-18 · Exterior Lighting · 45,550 mi“2004 grand marquis ls, while driving at night the headlights would turn off on there own then come back on 5-10 minutes later then shut off again a short while later. my headlights are normally positioned in the auto lamp mode, it was no help to turn light off and try in the manual mode they just came back on when it felt like it. in side dash lig…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.