2004 Mercury Mountaineer problems, complaints & recalls
Most-reported problem areas: Power Train:automatic Transmission (33) · Structure:body (30) · Structure:body:hatchback/Liftgate (18)
🧭 Reliability snapshot
Compared against other Mercury Mountaineer model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
179 NHTSA complaints that reported an odometer reading.
Safety recalls (0)
No recalls on record for this model year (campaigns announced since 2010).
Service bulletins (103)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Structure 2019-02-07 · TSB 19-2026 · Service Bulletin/Repair Instructions
some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is recommended. follow the service procedure steps to correct the condition
Structure 2019-02-07 · TSB 19-2026 · Service Bulletin/Repair Instructions
some 2000 and newer ford, lincoln and mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. panel replacement is recommended. follow the service procedure steps to correct the condition
Engine And Engine Cooling:exhaust System:manifold/Header/Muffler/Tail Pipe 2016-09-21 · SSM 46085 · Service Bulletin/Repair Instructions
the powertrain control/emissions diagnosis (pc/ed) manual has been revised for diagnosing electronic throttle bodies (etbs). the etc_act and etc_dsd pids should not used to diagnose possible etb concerns. the ids has a limited refresh rate when reading these pids and cannot display quickly enough to
Engine 2012-07-10 · TSB-12-7-4 · Service Bulletin/Repair Instructions
ford/lincoln/mercury: if battery was disconnected or dead, vehicles/trucks may experience hard starts and engine idle rpm fluctuation and exhibit diagnostic trouble codes (dtcs) p0505, p0506, p2111 and p2112. *pe
Power Train:axle Assembly:axle Shaft:seal 2009-05-01 · TSB-08-19-3 · Service Bulletin/Repair Instructions
ford: some vehicles may exhibit oil separation from the internal lube found in the unitized cartridge seal. oil separation appears to be and is often misdiagnosed, as an axle lube leak. *pe
Engine And Engine Cooling:engine 2007-10-01 · 07212 · Service Bulletin/Repair Instructions
some 1997-2008 vehicles equipped with a 4.6l 2v, 5.4l 2v, or 6.8l 2v engine--spark plug thread repair procedure--not covered under new vehicle limited warranty. *nj this includes f-53 motorhome chassis. updated 2/23/10. *pe
Showing the 6 most recent of 103 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-06-21 · Power Train:automatic Transmission“this vehicle is has a power train problem from day one with the 5r55s/w transmission and awd transfer case. i purchased this vehicle where it stranded my family over 200 miles from home and it's a non running car. this vehicle should have been removed from being sold with this defect and crushed! i will never buy a foundonroad dead ford pos ever. t…”
2019-05-02 · Electrical System“my windows were rolling down when i first then all of a sudden stopped rolling down…”
2019-01-06 · Unknown Or Other“takata recall air bag light stays on for no apparent reason... all the time grinding noises while turning left or right sounds like gears are freely spinning while engaged and driving. no issues with changing gears as far as mechanic says.…”
2018-09-07 · Structure:body · 149,674 mi“operating the tailgate window hinges broke off screws appeared to have severe corrosion vehicle was stationary…”
2018-03-28 · Suspension · 90,000 mi“humming in front at all speeds ft wheel bearings where bad. now right rear bearing making noise. very loose . lots of other complaints online need to be looked at…”
2017-12-11 · Wheels · 135,000 mi“1. paint coming off of roof and driver's door. 2. rear passenger side and driver side power windows not working. 3. cracks in plastic area of rear lift gate around wiper arm. 4. almost lost control and potential accident on interstate when right rear wheel came loose.…”
2017-07-06 · Unknown Or Other · 190,000 mi“this was very dangerous!! right hinge broke which dropped right side of glass putting pressure on the glass which made it explode. glass covered me with a few minimal cuts…”
2016-12-12 · Air Bags · 💥 crash“my son was driving to work on august 6, 2015. something happened, and he ran off the road and hit a tree. at that point the airbag cover flew totally off, instead and falling down as it is supposed to. the cover itself gashed my sons forehead from left to right, and he lost his right eye. this is a terrible accident. the airbags came out so fa…”
2016-04-29 · Unknown Or Other · 186,000 mi“rear tailgate window hinge broke while having the window only open and putting away groceries. upon closing the window, the right hinge broke causing the window to almost fall off of the car. i attempted, with assistance from others in the parking lot, to push the window back into the frame and have it lock at the center latch. the latch is no l…”
2016-03-07 · Engine · 143,000 mi“my vehicle shuts off while driving. no warning, loses power steering, loses power brakes. it will start righ back up once i shift into park. this happens at all different speeds and temperatures. i could have just got in the car or been driving for hours. happens at 15mph and 60mph just the same. have almost been hit from behind of several oc…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.