2004 Newmar Kountry Star Ca problems, complaints & recalls
Most-reported problem areas: Visibility (1)
Safety recalls (1)
Equipment 2011-04-12 · campaign 11V235000 · 5,486 vehicles
Defect: NEWMAR IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200 SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk: THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Fix: NEWMAR IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON MARCH 28, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Service bulletins (1)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Equipment:other:owners/Service/Other Manual 2010-09-30 · TSB-377 · Service Bulletin/Repair Instructions
newmar: warranty claim may be denied by evans tempcon, if warranty parts not replaced with original oem part. *pe
What owners report
2012-04-24 · Visibility · 20,000 mi“tl* the contact owns a 2004 newmar kountry star rv. the contact stated that the rear interior window could not be opened. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the defect. the approximate failure was 20,000. …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.