2004 Pontiac Grand Am problems, complaints & recalls
Most-reported problem areas: Electrical System (68) · Exterior Lighting (27) · Vehicle Speed Control (13)
🧭 Reliability snapshot
Compared against other Pontiac Grand Am model years — complaint volume vs the model's median year, recalls and severity. How we score →
🛣️ Complaints by mileage
223 NHTSA complaints that reported an odometer reading.
Safety recalls (1)
Electrical System:ignition 2014-07-03 · campaign 14V400000 · 5,877,718 vehicles
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 3, 2014, that they are recalling 5,877,718 model year 2000-2005 Chevrolet Impala and Monte Carlo, 1997-2003 Chevrolet Malibu, 2004-2005 Malibu Classic, 1999-2004 Oldsmobile Alero, 1998-200
Risk: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Fix: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 9, 2014. GM's number for this recall is 14350.
Service bulletins (446)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-07-18 · PIP5601C · Service Bulletin/Repair Instructions
this pi communicates the requirement to provide a pico file to receive diagnostic assistance from tac.
Unknown Or Other 2025-02-20 · PIP5358D · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. technician should get record a sound clip or take a video of the noise for assessment by engineering. technician will need to
Electrical System 2024-10-25 · PIP4723J · Service Bulletin/Repair Instructions
this preliminary information communicates to the dealer the process for downloading or updating operating software for the tire pressure monitor, active fuel injector tester, multi media tester, pico scope, gr8 starting/charging tester and vehicle data recorder tools, giving website address and ste
Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven
Unknown Or Other 2024-09-12 · PIT5099H · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about vehicles that the heater-vent-air conditioning blows warm air. before calling general motors technical assistance center technician will need to have high and low pressures, outside temperature, humidity, and ven
Unknown Or Other 2024-09-06 · PIT3271P · Service Bulletin/Repair Instructions
this preliminary information communication provides information to the technician about changing the tire and wheel size on vehicles. general motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. technician s
Showing the 6 most recent of 446 bulletins. Search all of them free at nhtsa.gov.
What owners report
2021-11-15 · Power Train“nhtsa # 14v400, mfg. campaign # n140350 was informed about this recall and called the number given to me by pontiac (south county buick gmc 2202 national city blvd. national city ca 91950, (619) 477-4462) but all i got was endless automated messages. the one real person i talked to was rude and sounded like she was about to quit her job and gave m…”
2020-06-30 · Electrical System · 132,483 mi“on multiple occasions, i have to go through a timely security re-set procedure due to the system disabling my ability to start my car. i have read that this is a recurring issue with other car owners like mine. the vehicle is stationary when this happens. it happens at random times. *tr…”
2019-07-17 · Air Bags · 130,700 mi · 💥 crash“i was the owner of the car and someone else was driving and filed a claim. i want to know why i did not get anything in the law suit her name is [xxx] at the time she lived at [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr…”
2019-06-27 · Vehicle Speed Control · 120,000 mi“tl* the contact owns a 2004 pontiac grand am. while driving 55 mph, the vehicle began to accelerate on its own. the contact exited the interstate and attempted to brake as the transmission made an abnormally loud sound. the contact pulled into a fuel station, raised the hood, and observed smoke coming from the engine. the vehicle was unable to be d…”
2019-06-18 · Electrical System · 200,000 mi“i pulled up to a stop light and my car just shut off. i tried to start it several times but all i got was a click. the ignition isn't catching.…”
2019-06-05 · Steering · 170,000 mi“fuel system recall , strong gas smell inside car exterior lighting recall, hard to see while driving car at night eletrical sytem ignition recall power cuts on and off…”
2019-05-21 · Air Bags · 101,049 mi“vehicle shuts down as it did during recall. they supposedly repaired it. i then bought it from previous owner who did not mention the problem as being on a recall. we found out but dealer says it was repaired. obviously the fix did not work as vehicle still shuts down and says airbag warning. what recourse do we have when they say it was previously…”
2019-05-08 · Unknown Or Other“i got a recall of unintended ignition key rotation. i took it in to gm and they said they could not help me. they said it is for the original keys , which i have. but my plastic on one key is broke on one spot. i told them my ignition is messed up. the key can be pulled out with the car still running and some times it will be turned off and keys in…”
2018-11-05 · Electrical System · 231,000 mi“tl* the contact owns a 2004 pontiac grand am. the contact received a recall notice for nhtsa campaign number: 14v400000 (electrical system). the contact took the vehicle to waldorf chevrolet cadillac (2298 crain hwy, waldorf, md 20601, (301) 645-7000), but they refused to perform the recall repair because the rubber covering on the key was fracture…”
2018-09-11 · Electrical System · 162,000 mi“tl* the contact owns a 2004 pontiac grand am. on several occasions, the vehicle failed to start. the vehicle was taken to an independent mechanic who diagnosed that the ignition switch module was faulty and needed to be replaced. the local dealer (neil huffman auto group, 3810 springhurst blvd #310, louisville, ky) was notified of the failure. the …”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.