2004 Van Hool A330 problems, complaints & recalls
Safety recalls (1)
Visibility:rearview Mirrors/Devices:interior 2010-12-01 · campaign 10V603000 · 1,673 vehicles
Defect: VAN HOOL IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2011 TRANSIT BUSES AND MOTORCOACHES MANUFACTURED FROM AUGUST 2002 THROUGH OCTOBER 2010, EQUIPPED WITH HADLEY REMOTE MIRROR SWITCHES, PART NUMBERS 509VH AND 509VH1F. THE REAR VIEW MIRROR SWITCH MAY OVERHEAT, CAUSING THE PLASTIC HOUSING TO MELT.
Risk: EXCESSIVE HEATING CAN CAUSE A FIRE RESULTING IN SMOKE, OPERATOR DISTRACTION, OR PERSONAL INJURY. AN OVERHEATED MIRROR SWITCH COULD CAUSE THE EXTERIOR REAR VIEW MIRRORS TO NOT OPERATE. THE MIRRORS MAY NOT ADJUST PROPERLY FROM THE INTERIOR SWITCH OR OPERATE POORLY. THEREFORE, THE DRIVER MAY NOT BE ABLE TO HAVE FULL USE OF THE REAR VIEW MIRROR, INCREASING THE RISK OF A CRASH.
Fix: VAN HOOL WILL NOTIFY OWNERS VIA ITS DEALER ABC BUS INC. OWNERS WILL HAVE THE CHOICE TO PERFORM THE REPAIR THEMSELVES OR TO TAKE THE VEHICLE(S) TO AN ABC-LOCATION FOR REPAIR, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 10, 2011. OWNERS MAY CONTACT THE WARRANTY ADMINISTRATOR FOR ABC BUS, INC. TOLL FREE AT 1-877-427-7278.
Service bulletins (23)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Suspension 2025-07-08 · SB2501 · Service Bulletin/Repair Instructions
the control arms of the front and trailing axles are equipped with a flexible ball-joint at the chassis side. van hool has several suppliers for the repair kit of this flexible ball-joint. all of the repair kits contain a flexible ball-joint, a spacer and a snap ring. due to not equal thickness of
Suspension 2025-06-25 · SB2497 · Service Bulletin/Repair Instructions
mobile column lifts raise the vehicle under the wheels. this service bulletin is a reminder about the usage of mobile column lifts when lifting a complete vehicle.
Suspension 2025-05-12 · SB2494 · Service Bulletin/Repair Instructions
introduction the purpose of this service bulletin is to inform you about the removal and installation of raufoss line fittings
Visibility/Wiper 2025-05-12 · SB2262B · Service Bulletin/Repair Instructions
to check emergency side window operation to ensure trouble-free operation, the emergency side windows must be checked on a regular basis. this will allow you to confirm the proper operation of the emergency exit handle and unlatching mechanism, as well as the proper installation and function of th
Suspension 2025-01-23 · SB2468 · Service Bulletin/Repair Instructions
van hool recently changed-over in production to a “longer” articulation shaft (vh11717611) to fasten the wheel-suspension arms to the steering knuckle carrier/hub carrier. field experience has shown that this change-over has a positive impact on the lifespan of the rubber bushings. the “longer” a
Unknown Or Other 2025-01-17 · SB2372B · Service Bulletin/Repair Instructions
this service bulletin provides you with information about the location of emergency side window decals so that the vehicle meets the national highway traffic safety administration’s (nhtsa) federal motor vehicle safety standards (fmvss) in the u.s and the canadian motor vehicle safety standards (cm
Showing the 6 most recent of 23 bulletins. Search all of them free at nhtsa.gov.
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.