2006 Sutphen Sai 110 problems, complaints & recalls
Safety recalls (2)
Equipment:mechanical 2014-11-10 · campaign 14V718000 · 181 vehicles
Defect: Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
Risk: A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
Fix: Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS# 336120.
Equipment 2013-11-13 · campaign 13V565000 · 156 vehicles
Defect: Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.
Risk: Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.
Fix: Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.
Service bulletins (2)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Unknown Or Other 2025-11-06 · 10_2025 · Service Bulletin/Repair Instructions
heater manifold valve orientation for heater lines. winter preparation for heat in cab.
Unknown Or Other 2025-09-05 · Aug 2025 · Service Bulletin/Repair Instructions
cable lubrication service bulletin
What owners report
No detailed complaint narratives on file.
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.