2007 Ford E-350 problems, complaints & recalls
Most-reported problem areas: Tires (3) · Power Train (2) · Fuel System, Diesel (2)
🧭 Reliability snapshot
Compared against other Ford E-350 model years — complaint volume vs the model's median year, recalls and severity. How we score →
Safety recalls (20)
Equipment Adaptive/Mobility 2016-05-24 · campaign 16V350000 · 2 vehicles
Defect: New England Wheels (New England) is recalling certain model year 2006-2014 Ford E-250, E-350, and 2015 Ford Transit vans equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts by Ricon. The platform side plate of the affected wheelchair lifts may crack. Additionally, the lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the platform side plates crack or the platform mounting fails from out-of-position bearings, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the vehicle's doors are opened, the platform may fall onto the lift operator, increasing their risk of injury.
Fix: New England will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on June 29, 2016. Owners may contact New England customer service at 1-800-886-9247. New England's number for this recall is 16E-020.
Equipment Adaptive/Mobility 2015-11-20 · campaign 15V779000 · 278 vehicles
Defect: New England Wheels is recalling certain model year 2006-2014 Ford E-250, and E-350 cargo vans modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts built by the Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: New England Wheels will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on January 5, 2016. Owners may contact New England Wheels customer service at 1-800-866-9247, or Ricon Customer Service at 1-800-322-2884. New England Wheels' number for this recall is 15E-068. Note: These vans and wheelchair lifts were subject to a similar rec
Equipment Adaptive/Mobility 2015-11-17 · campaign 15V763000 · 285 vehicles
Defect: Mobility Specialists, Inc. (Mobility Specialists) is recalling certain model year 2006-2014 Ford E-250, and E-350 vehicles modified to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack. Additionally, the affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator. Additionally, if the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure c
Fix: Mobility Specialists will notify owners to take their vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 13, 2015. Owners may contact Mobility Specialists customer service at 1-877-777-5438, or Ricon customer service at 1-800-322-2884.
Equipment Adaptive/Mobility 2015-11-04 · campaign 15V729000 · 667 vehicles
Defect: MobilityWorks (WMK Inc.) is recalling certain model year 2006-2014 Ford E-150, E-250, and E-350 vans modified by MobilityWorks to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: MobilityWorks will notify owners, and Ricon dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began on December 15, 2015. Owners may contact MobilityWorks customer service at 1-800-769-8267, or Ricon Customer Service at 1-800-322-2884. Note: These vehicles and wheelchair lifts were subject to a similar recall in 2014. All vehicles that received that recall remedy
Equipment Adaptive/Mobility 2014-11-05 · campaign 14V706000 · 34 vehicles
Defect: Cummings Mobility Conversion & Supply (Cummings) is recalling certain model year 2006-2014 Ford E-150, E-250, E-350, Chevrolet Express, 2006-2008 Dodge Sprinter, and 2009-2014 Mercedes-Benz Sprinter, and 2013 Ford Transit Connect vehicles manufactured January 1, 2006, to October 8, 2014, equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation after January 1, 2006. The platform side plate of the affected wheelchair lifts may cr
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Cummings will notify owners to take buses to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began January 13, 2015. Owners may contact Cumming's customer service at 1-800-639-5438 or Ricon customer service at 1-800-322-2884. Cumming's number for this recall is 14E-041.
Equipment Adaptive/Mobility 2014-10-03 · campaign 14V617000 · 286 vehicles
Defect: New England Wheels (New England) is recalling certain model year 2006-2014 E-250, and E-350 vehicles modified by New England to be equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: New England will notify owners to take vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on November 17, 2014. Owners may contact New England customer service at 1-800-886-9247 or Ricon customer service at 1-800-322-2884. New England's number for this recall is 14E-041.
Equipment Adaptive/Mobility 2014-09-24 · campaign 14V595000 · 437 vehicles
Defect: Elkhart Coach (Elkhart) is recalling certain model year 2006-2014 Ford E-350 and Ford E-450 vehicles manufactured January 1, 2006, to May 1, 2014 and equipped with certain model S2005, S2010, S5005, S5010, S5505, and S5510 wheelchair lifts manufactured by Ricon Corporation. The platform side plate of the affected wheelchair lifts may crack.
Risk: If the platform side plates crack, the lift platform can separate from the lift and come to rest against the vehicle's lift door. When the doors are opened, the platform may fall out, increasing the risk of injury to the lift operator.
Fix: Elkhart will notify owners to take the vehicles to a Ricon dealer or service center who will install supplemental platform support bumpers. Any platform that has already started cracking will be replaced, free of charge. The recall began on October 1, 2014. Owners may contact Ricon customer service at 1-800-322-2884. Owners may also contact Elkhart customer service at 1-574-264-5179. This recall has been superseded by campaign 15V-768.
Equipment Adaptive/Mobility 2014-04-16 · campaign 14V197000 · 66 vehicles
Defect: Cummings Mobility Conversion & Supply, Inc. (Cummings) is recalling various model year 1994-2011 Ford and Chevrolet vans equipped with Braun NCL-2, and NVL-2 wheel chair lifts manufactured November 20, 2006, through September 10, 2010. Over time, and with frequent use, the roll stop latches on the outer barrier of the lifts in these vans may become bent or misaligned.
Risk: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. If this occurs when the lift platform is in an elevated position, the wheelchair's occupant could fall and sustain injury.
Fix: Braun Corporation notified all the vehicle owners, and Cummings Mobility replaced the recalled parts with new parts, free of charge. The recall was completed as of April 10, 2014. Owners may contact Cummings customer service at 1-800-639-5438.
Equipment 2013-06-21 · campaign 13V261000 · 37 vehicles
Defect: Mobility Works is recalling certain model year 2006-2012 Ford E-150, E-250 and E-350 vehicles manufactured August 2006 through August 2012. The vehicles are equipped with certain Ricon S series and K Series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk: If the cable does not clear the wheel chair lift it may contact the power lug and, if it does not have a nonconductive cover, or it has an improperly installed non-conductive cover, a short circuit may occur that could result in a fire.
Fix: Mobility Works will notify owners and Ricon will provide a supplemental cover kit and instructions, free of charge. This recall campaign is expected to begin July 15, 2013. Owners may contact Mobility Works at 1-877-275-4912 and Ricon at 1-818-267-3000.
Fuel System, Gasoline:storage:tank Assembly 2011-11-08 · campaign 11E047000 · 17 vehicles
Defect: FORD IS RECALLING CERTAIN REPLACEMENT FUEL TANKS THAT COULD BE INSTALLED INTO MODEL YEAR 2004 THROUGH 2008 E-150, E-250, AND E-350 VANS AND WAGONS. THE AFFECTED FUEL TANKS HAVE AN EXTRA OBDII SENSOR HOLE ON THE TOP OF THE TANK THAT MAY NOT BE PROPERLY SEALED AND MAY LEAK FUEL.
Risk: A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE.
Fix: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FUEL TANKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 28, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-800-232-5952.
Fuel System, Other:fuel Injection System 2011-08-31 · campaign 11E033000 · 286 vehicles
Defect: ROUSH IS RECALLING CERTAIN AFTERMARKET ROUSH CLEAN TECH LIQUID PROPANE AUTOGAS FUEL SYSTEM KITS USED FOR INSTALLATION ON THE FOLLOWING VEHICLES: MODEL YEAR 2007 AND 2008 FORD E-350 (DUEL REAR WHEEL), MY 2009-2011 FORD E- 150, E-250, AND E-350, AND MY 2009-2011 FORD E-450 CUTAWAYS. THE FUEL RAILS INCLUDED IN THE KITS CONTAIN IMPROPERLY SEATED INJECTOR RETENTION CLIPS. THIS COULD RESULT IN LEAKAGE OF PROPANE AUTOGAS. THE PART NUMBERS OF THE AFFECTED KITS ARE: P07C2-176KIT-AB, P10C2-RCOMMKIT-
Risk: A GAS LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Fix: ROUSH WILL NOTIFY OWNERS OF THE VEHICLES OF WHICH THE KITS WERE INSTALLED ON IN ORDER TO ARRANGE FOR FREE REPLACEMENT OF THE INJECTOR RETENTION CLIPS. THE SAFETY RECALL BEGAN ON SEPTEMBER 29, 2011. OWNERS MAY CONTACT ROUSH AT 1-800-59-ROUCH (1-800-597-6874.
Service Brakes, Hydraulic:foundation Components:hoses, Lines/Piping, And Fittings 2011-08-01 · campaign 11V392000 · 75 vehicles
Defect: FRONTLINE IS RECALLING CERTAIN MODEL YEAR 2006-2011 ELECTRONIC NEWS GATHERING (ENG) VEHICLES BUILT ON A FORD E-350 CHASSIS WITH AN AFTERMARKET REAR ANTI-SWAY BAR AND MANUFACTURED FROM OCTOBER 31, 2006, THROUGH JULY 12, 2011. THESE VEHICLES MAY BE SUSCEPTIBLE TO REAR HYDRAULIC BRAKE LINE DAMAGE. THE REAR ANTI-SWAY BAR FRAME MOUNTING BOLT THREADS MAY COME IN CONTACT WITH THE STEEL HYDRAULIC BRAKE LINE. IF METAL-TO-METAL ABRASION OCCURS, THE BRAKE LINE MAY EVENTUALLY RUPTURE AND CAUSE A LOSS OF
Risk: IF A LOSS OF SERVICE BRAKE PRESSURE OCCURS, THE DRIVER MAY NOT BE ABLE TO CONTROL THE VEHICLE, INCREASING THE RISK OF A CRASH
Fix: FRONTLINE WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY LOCAL FORD DEALERS AND FRONTLINE AUTHORIZED SERVICE FACILITIES. THE MANUFACTURER BEGAN CONTACTING OWNERS BY TELEPHONE ON JULY 12, 2011. OWNERS MAY CONTACT FRONTLINE COMMUNICATIONS AT 1-727-573-0400.
Equipment:appliance:air Conditioner 2011-02-24 · campaign 11V131000 · 185 vehicles
Defect: BRAUN IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 PARATRANSIT VANS BUILT ON FORD E-350 CHASSIS FROM APRIL 27, 2005, THROUGH JULY 29, 2010, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS (EM-1) MANUFACTURED FROM JANUARY 1, 2006 THROUGH DECEMBER 2010, CONTAINING A DELPHI PACK-CON III FUSE HOLDER IN AN ALLIED MOTION MOTOR ASSEMBLY; EM-1 UNIT PART NUMBERS 77-62112-XX AND 77-62512-XX, STARTING WITH SERIAL NUMBER KNT90890232 TO SERIAL NUMBER NNE91230058. DUE TO TIME, TEMPERATURE, AND/OR VIBRA
Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND MAY BE ACCOMPANIED BY FLAME, SMOKE AND POTENTIAL FIRE.
Fix: BRAUN WILL NOTIFY OWNERS AND INSTRUCT THEM TO CONTACT EITHER CARRIER OR A BRAUN DEALER TO OBTAIN THE FREE REMEDY. THE SAFETY RECALL BEGAN ON MARCH 17, 2011. OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR BRAUN AT 1-800-THE-LIFT (1-800-843-5438).
Seats 2010-06-17 · campaign 10V270000 · 4 vehicles
Defect: ACCESS OPTIONS IS RECALLING CERTAIN TRUCKS AND VANS BUILT ON FORD E150, E350, TOYOTA SIENNA, AND DODGE GRAND CARAVAN CHASSIS AND EQUIPPED WITH VMI/RICON 6-WAY POWER SEAT BASES. THE SIX WAY POWER SEAT BASE MAY HAVE A DEFECTIVE (COLD) WELD ON THE PIVOT PIN WHICH IS WELDED TO THE SWIVEL PLATE. THE WELD COULD FAIL.
Risk: THE SEAT OCCUPANT MAY BE INJURED IF THE SEAT BASE PIN WERE TO BREAK.
Fix: THE SWIVEL PLATE WILL BE REPLACED FREE OF CHARGE IF NECESSARY. THE RECALL BEGAN ON JUNE 8, 2010. OWNERS MAY CONTACT ACCESS OPTION AT 831-722-6804.
Equipment Adaptive/Mobility 2010-06-04 · campaign 10V242000 · 60 vehicles
Defect: MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Fix: MTS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-6452.
Equipment Adaptive/Mobility 2010-06-04 · campaign 10V243000 · 60 vehicles
Defect: MOBILITY TRANSPORTATION (MTS) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 CONVERSION VANS BUILT ON FORD E150, E250, AND E350 CHASSIS FROM SEPTEMBER 16, 2008 THROUGH APRIL 15, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT
Risk: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Fix: MTS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON OCTOBER 18, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MTS AT 1-734-453-64
Equipment Adaptive/Mobility 2010-04-15 · campaign 10V151000 · 65 vehicles
Defect: COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Fix: COMM-TRANS IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-901-726-9394.
Equipment Adaptive/Mobility 2010-04-15 · campaign 10V153000 · 65 vehicles
Defect: COMM-TRANS IS RECALLING CERTAIN MODEL YEAR 2007-2009 ADA CONVERSION VANS BUILT ON FORD E-150, E-250, AND E-350 CHASSIS BETWEEN DECEMBER 7, 2007 AND DECEMBER 23, 2009 AND FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Fix: COMM-TRANS WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR COMM-TRANS AT 1-
Equipment Adaptive/Mobility 2010-04-02 · campaign 10V128000 · 41 vehicles
Defect: ELKHART COACH HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN TRANSIT BUSES FITTED WITH RICON PUBLIC USE LIFTS. THE RESTRAINT BELT ON THESE LIFTS WAS DESIGNED TO PREVENT THE LIFT FROM MOVING, UNLESS THE TONGUE OF THE BELT IS FULLY ENGAGED AND LATCHED IN THE BUCKLE. RICON HAS DISCOVERED, HOWEVER, THAT IT IS POSSIBLE FOR THE OPERATOR TO INSERT THE BELT TONGUE INTO THE BUCKLE WITHOUT FULLY ENGAGING THE LATCHING MECHANISM. IN THIS CASE, THE RESTRAINT BELT WOULD APPEAR TO BE LATCHED, AND THE OPERATOR C
Risk: THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE WITHOUT THE RESTRAINT BELT PROPERLY BUCKLED.
Fix: ELKHART COACH IS WORKING WITH RICON AND RICON WILL BE HANDLING THE REMEDY FOR THIS CAMPAIGN. PLEASE SEE RICON'S DEFECT REPORT 09E-060. RICON WILL PROVIDE CUSTOMERS WITH A WARNING DECAL AND A DVD-BASED TRAINING AID. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800-322-2884, EMAILING AT WWW.DMATA@WABTEC.COM.
Equipment Adaptive/Mobility 2010-04-02 · campaign 10V130000 · 200 vehicles
Defect: ELKHART COACH HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN TRANSIT BUSES EQUIPPED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS, DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION. IF THE "UP" SWITCH IS RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL FOR APPROXIMATELY 1 SECOND BEFORE STOPPING. THE CONTINUED UPWARD TRAVEL MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Risk: WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Fix: ELKHART COACH WILL NOTIFY OWNERS AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED RICON DEALERS FREE OF CHARGE. CURRENTLY RICON IS DEVELOPING A SOFTWARE SOLUTION AND IS NOT AVAILABLE. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON JULY 27, 2010. OWNERS MAY CONTACT RICON CUSTOMER SERVICE AT 800- 322
Service bulletins (22)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Power Train:automatic Transmission 2023-09-07 · SSM 51909 · Service Bulletin/Repair Instructions
when performing any transmission fluid changes or topoffs involving mercon sp, mercon lv has replaced all versions of mercon sp and can be used going forward. mixing mercon lv and mercon sp in the same transmission is acceptable. after 30-jun-2023, mercon sp atf will no longer be manufactured and wi
Trailer Hitches 2020-07-08 · DOR-T7F8K-08 · Service Bulletin/Repair Instructions
these skus are trailer brake control modules. the customer communication requested return of unsold inventory due to an internal software issue. the internal software issue leads to a false check trailer brake message and trailer brake controller fault whenever the brake pedal is pressed. this wi
Power Train:automatic Transmission 2014-05-01 · ASI-44534 · Service Bulletin/Repair Instructions
ford: when shifting between park, reverse and/or during 2-3 shift, an intermittent clunk occurs with a torqshift transmission. model 2003-2014 f-super duty, e series, excursion, f-53 motorhome chassis, low cab forward. *pe
Power Train:automatic Transmission:torque Converter 2014-02-01 · ASI-44404 · Service Bulletin/Repair Instructions
ford: on some trucks, there is a no crank situation and if voltage on transmission range sensor at pin 21, is less than 5 volts, disconnect the engine cooling fan clutch, electronically, and recheck voltage. model 2003-2007 f super duty, 2004-2010 e series, 2003-2005 excursion.
Service Brakes, Air:antilock 2011-03-01 · AS-21769 · Service Bulletin/Repair Instructions
ford: if there is an intermittent lack of power, surge, or hesitation while driving the brakes will override acceleration. *rm
Engine And Engine Cooling:engine 2010-11-17 · TSB-10-23-5 · Service Bulletin/Repair Instructions
ford: there may be a lack of rpm, hesitation, or rough running concerns when the vehicle is in idle. there may be two trouble codes stored. the problem may be caused by aftermarket generators installed or modifications to the front end drive. e-350/450. *rm
Showing the 6 most recent of 22 bulletins. Search all of them free at nhtsa.gov.
What owners report
2020-09-03 · Electrical System“as i am driving spesificly on express way all gages shut down for few seconds and in some cases up to 2 to 5 minutes, the longer time does not ocure very often, this happens 2 to 4 times in a 1.i/2 hours of driving, some times less like one time only. also when this happen the power on the windows dies and so the radio.…”
2019-08-28 · Steering · 95,000 mi“tl* the contact owns a 2007 ford e-350. the contact stated that the steering wheel shuddered and shimmied and the abs warning indicator illuminated. the vehicle was driven to an independent mechanic, but it was not diagnosed or repaired. the manufacturer and dealer were not made aware of the failure. the failure mileage was 95,000. the vin was unk…”
2017-08-22 · Air Bags · 225,000 mi · 💥 crash“"takata recall "my airbag warning system keeps going off after starting the van ,a series of 5 sets of 5 beeps ,continues untill the sequence has completed the 5 sets ,after a few more minutes it begins again all day all night .when i was in an accident two years before this ,and i rear ended a vehicle at 35 mph airbags did not deploy ,now two yeas…”
2015-09-30 · Power Train · 215,000 mi“tl* the contact owns a 2007 ford e-350. the contact heard an abnormal noise coming from the front of the vehicle and the gear shifter failed to shift into gear. the vehicle was taken to an independent mechanic where it was diagnosed that the transmission needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the…”
2013-09-12 · Vehicle Speed Control · 11,770 mi · 💥 crash“i was driving in to the drive way going into garage when the rv accelerated on it own. i tried to stomp on the brakes but the tires were spinning and i could not stop it, it was accelerating at a high speed and the rear end was fish tailing and the coach just keep going forward and crashed in to the rear wall and through it. i tried to put the coa…”
2013-07-18 · Tires · 122,000 mi“hankook dynapro as lt245-75/16 tread separation on a 2007 ford e350 superduty van. this was the 4th occurrence of a problem with this brand / model / size tire on a single ford e350 van. one tire failure each year on average. all failures occurred at 15,000-30,000 miles, 7/32 - 10/32 tread depth, while mounted on the rear axle. *tr…”
2012-03-14 · Fuel System, Diesel · 184,500 mi“private ambulance based in chicago has diesel fumes coming into the cabin and in the back of the ambulance. it has been a recurring issue over and over again. the rigs are 116, 120 and 112. i have notify the issue to the owner and it has not been resolved. *tr…”
2011-11-24 · Engine And Engine Cooling · 127,500 mi“yesterday i went to start a 2007 ford e-350 super duty cargo van with a 5.4l triton engine. one of the spark plugs was immediately ejected which resulted in ruining the plug and coil. i was able to re-insert the plug and tighten it up, but it is also the second time it has happened to me. previously it also happened on a 1999 e-350 with the same en…”
2011-03-23 · Fuel System, Diesel · 67,628 mi“tl*the contact owns a 2007 ford e-350. when the contact applied to brakes and stopped the vehicle, it stalled. the vehicle was towed to an authorized dealer where the contact was told that the fuel system was experiencing delamination. the contact also stated that the vehicle was experiencing difficulty when accelerating. the vehicle was repaired. …”
2010-12-24 · Tires · 22,976 mi“tire tread separated after only about 23,000 miles of use on a "van conversion" of a ford e350. the maker of the van conversions is pleasure-way (not found in your list of vehicle mfg and models). multiple owners of pleasure-way vehicles have reported similar tire problems. *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.