2007 Thomas Built Buses Saf-T-Liner C2 problems, complaints & recalls
Most-reported problem areas: Seat Belts (1)
Safety recalls (14)
Equipment 2018-01-30 · campaign 18V083000 · 606 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that i
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Equipment 2017-07-17 · campaign 17V453000 · 1,462 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Risk: In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Fix: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim notice was sent to owners on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Equipment 2017-07-17 · campaign 17V454000 · 32 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
Risk: In the event of a crash, an unsecured wheelchair may increase the risk of injury.
Fix: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Equipment Adaptive/Mobility 2015-09-04 · campaign 15V565000 · 4,334 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2006-2015 Thomas Built Buses FS-65, Saf-T-Liner C2, Saf-T-Liner EF, Saf-T-Liner EFX, Saf-T-Liner HDX, and Minotour DRW school buses manufactured January 3, 2006, to August 1, 2014, and equipped with certain Ricon model S2005, S2010, S5005, S5010, S5505, S5510 wheelchair lifts. The affected lifts are equipped with folding link arms that may have pivot holes that are too big, allowing the bearings to move out of position.
Risk: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. This failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.
Fix: DTNA will notify owners, and dealers will inspect the link arms for damage or for displaced bearings. The platform will be inspected for cracks. Any damaged parts will be replaced, free of charge. The recall began onNovember 2, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-686.
Structure:body:door 2015-07-07 · campaign 15V432000 · 103,038 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2013 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 school buses manufactured from February 5, 2001, through May 29, 2012. In the affected vehicles, the stem that connects the outside emergency door han
Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. Daimler issued an interim notification to owners on August 25, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.
Structure:body:door 2015-07-06 · campaign 15V425000 · 3,013 vehicles
Defect: Daimler Trucks North America LLC (DTNA) is recalling certain model year 2002-2004 Thomas Built Buses Saf-T-Liner ER, 2001-2005 Saf-T-Liner Conventional, 2002-2013 Saf-T-Liner MVP-EF, 2013 Saf-T-Liner EFX, 2001-2008 Saf-T-Liner FS65, 2005-2013 Saf-T-Liner C2, 2003-2013 Saf-T-Liner HDX, 2002-2003 Saf-T-Liner MVP-ER, 2002 Vista, and 2002-2003 TL-960 non-school buses. In the affected vehicles, the stem that connects the outside emergency door handle to the emergency door opening mechanism may corro
Risk: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. In the event of an emergency, this may increase the risk of injury to the bus occupants.
Fix: DTNA will notify owners, and dealers will either replace the stems or protect them against corrosion, free of charge. An interim notice was mailed to owners on August 28, 2015. The recall began on December 24, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-685.
Equipment Adaptive/Mobility 2012-05-17 · campaign 12V225000 · 890 vehicles
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 SAF-T-LINER EF, MINOTOUR, SAF-T-LINER C2, AND SAF-T-LINER HDX SCHOOL BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Fix: DTNA WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 28, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Equipment Adaptive/Mobility 2012-05-17 · campaign 12V226000 · 100 vehicles
Defect: DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 SAF-T-LINER EF, MINOTOUR, SAF-T-LINER C2, SAF-T-LINER HDX TRANSIT BUSES EQUIPPED WITH BRAUN CENTURY-2 AND VISTA-2 WHEELCHAIR LIFTS. OVER TIME, AND WITH FREQUENT USE, THE ROLL STOP LATCHES ON THE OUTER BARRIER MAY BECOME BENT OR MISALIGNED.
Risk: A WHEELCHAIR OCCUPANT MAY DEFEAT OR RIDE OVER THE INSUFFICIENTLY LATCHED ROLL STOP. IF THIS OCCURS WHEN THE LIFT PLATFORM IS IN AN ELEVATED POSITION, THE WHEELCHAIRS OCCUPANT COULD FALL AND SUSTAIN INJURY.
Fix: DTNA WILL NOTIFY OWNERS, AND THE REPAIRS WILL BE PERFORMED BY AUTHORIZED BRAUN DEALERS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 28, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Electrical System 2011-10-18 · campaign 11V503000 · 3,109 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2007 THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM APRIL 5, 2004 THROUGH DECEMBER 26, 2005. THE PASS-THROUGH POWER CABLE CONNECTIONS LOCATED BEHIND THE DRIVER'S SIDE KICK PANEL MAY CORRODE POTENTIALLY RESULTING IN AN ELECTRIC FAULT OR SHORT CIRCUIT.
Risk: AN ELECTRIC FAULT OR SHORT CIRCUIT OF AN UN-FUSED POWER CABLE MAY RESULT IN A VEHICLE FIRE.
Fix: THE FINAL REMEDY IS BEING DEVELOPED. DTNA WILL SEND OWNERS AN INTERIM NOTICE ADVISING THEM TO INSPECT THEIR BUSES FOR CORROSION IN THE AREA OF THE POWER TERMINALS, AND IF EXCESSIVE CORROSION IS FOUND, TO TAKE THEIR VEHICLE TO AN AUTHORIZED SERVICE FACILITY. REPAIRS WILL BE MADE BY DTNA FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service Brakes, Hydraulic 2011-10-18 · campaign 11V505000 · 700 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2009 THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED FROM MARCH 9, 2004, THROUGH JANUARY 2, 2008, EQUIPPED WITH CATERPILLAR C7 ENGINES, HYDRAULIC BRAKES, AND A FUEL WATER SEPARATOR. THE FUEL LINE GOING FROM THE FUEL WATER SEPARATOR TO THE ENGINE MAY RUB ON THE HYDRAULIC BRAKE LINES POTENTIALLY RESULTING IN BRAKE FLUID LEAK.
Risk: A BRAKE FLUID LEAK MAY REDUCE BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.
Fix: DTNA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE VEHICLES TO ENSURE THAT THERE IS THE CORRECT CLEARANCE BETWEEN THE FUEL AND BRAKE LINES. DAMAGED LINES WILL BE REPLACED. REPAIRS WILL BE MADE BY DTNA AUTHORIZED SERVICE FACILITIES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Equipment:appliance:air Conditioner 2011-04-06 · campaign 11V222000 · 6,831 vehicles
Defect: DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 SAF-T-LINER C2, SAF-T-LINER HDX, MVP-EF, FS-65, AND MINOTOR SCHOOL BUSES MANUFACTURED FROM JANUARY 2, 2006, THROUGH JANUARY 31, 2011, EQUIPPED WITH CARRIER GENV EM-1 EVAPORATOR UNITS. DUE TO TIME, TEMPERATURE, AND/OR VIBRATION, THE FUSE MAY LOOSEN IN THE FUSE HOLDER RESULTING IN HIGH RESISTANCE AND ARCING.
Risk: IF SUFFICIENT ARCING OCCURS, THE FUSE HOLDER MAY MELT, AND A VEHICLE FIRE MAY OCCUR.
Fix: DTNA WILL NOTIFY OWNERS AND PROVIDE INFORMATION ON HOW TO OBTAIN THE RETROFIT KIT FROM CARRIER ALONG WITH REPAIR INSTRUCTIONS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 20, 2011. (SEE CARRIER'S RECALL CAMPAIGN 11E-003.) OWNERS MAY CONTACT CARRIER AT 1-800-793-4741 OR DTNA AT 1-800-547-0712.
Equipment:other:labels 2011-03-31 · campaign 11V201000 · 6,360 vehicles
Defect: CERTAIN MODEL YEAR 2000 THROUGH 2009 THOMAS BUILT SCHOOL BUSES MANUFACTURED FROM APRIL 17, 2000, THROUGH DECEMBER 21, 2009, WERE EQUIPPED WITH AN INCORRECT TIRE LOAD CERTIFICATION LABEL. THE CERTIFICATION LABELS LIST "D" LOAD RANGE TIRES WITH A RECOMMENDED COLD TIRE INFLATION PRESSURE GREATER THAN 65 PSI. THE BUSES ARE EQUIPPED WITH LOAD RANGE "E" TIRES THAT REQUIRE A HIGHER MINIMUM TIRE PRESSURE. ACCORDINGLY, THESE BUSES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STA
Risk: INCORRECT TIRE INFORMATION MAY LEAD TO VEHICLE OVERLOADING THAT CAN RESULT IN A TIRE FAILURE WHICH MAY LEAD TO A VEHICLE CRASH.
Fix: DTNA WILL NOTIFY OWNERS AND DEALERS WILL REPLACE THE INCORRECT LABEL WITH A CORRECT LABEL FREE OF CHARGE OR, IF THE OWNER WISHES, THEY MAY REPLACE THE LABEL THEMSELVES. OWNERS SHOULD CONTACT DTNA AT 1-800-547-0712 OR THOMAS BUILT AT 1-336-889-4871 TO OBTAIN THE LABEL IF THEY WISH TO AFFIX IT THEMSELVES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MAY 28, 2011.
Engine And Engine Cooling 2010-07-27 · campaign 10V340000 · 5,445 vehicles
Defect: DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FCCC B2 106 CH AND THOMAS BUILT SAF-T-LINER C2 AND HDX SCHOOL BUSES MANUFACTURED FROM SEPTEMBER 5, 2006 THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL DUE TO EXCESSIVE INTERNAL TEMPERATURES.
Risk: A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Fix: DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Exterior Lighting:brake Lights:switch 2010-04-30 · campaign 10V177000 · 6,548 vehicles
Defect: DTNA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 THOMAS BUILT SAF-T-LINER C2 SCHOOL BUSES MANUFACTURED BEGINNING JANUARY 19, 2005 THROUGH APRIL 16, 2010. THE STOP LAMPS MAY BE INTERMITTENT DURING LIGHT BRAKE APPLICATIONS.
Risk: THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.
Fix: DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DTNA DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Service bulletins (165)
Technical service bulletins are repair instructions manufacturers send dealers for known issues. Unlike recalls, the fix is not automatically free — but naming the bulletin at the service desk can save diagnosis time and support goodwill repairs.
Visibility/Wiper 2025-05-20 · SS299-TBB · Other
service solution for c2 window retrofi t (new stylewindow in old style bus)
Suspension 2022-01-04 · SBT32-001 · Service Bulletin/Repair Instructions
revised thomas built buses service bulletin for amu norgren double-check valve does not seal completely.. minor note: added an update of document previously submitted.the related vmrs codes are added
Engine And Engine Cooling 2021-04-19 · WI21-009 · Service Bulletin/Repair Instructions
warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. the updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after april 12, 2021.
Engine And Engine Cooling 2021-02-19 · 04TS-43REV4 · Service Bulletin/Repair Instructions
revised technical service letter for series 60 and series 50 camshaft timing specifications. camshaft timing, valve lash, injector height, and jake brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any detroit dies
Power Train 2020-12-23 · SBT35-004 · Service Bulletin/Repair Instructions
thomas built buses service bulletin for axle flange gasket replaced with o-ring. daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). the new o-ring will provide better sealing and
Structure:body:door 2020-11-03 · PAB040-2020 · Service Bulletin/Repair Instructions
thomas built buses product awareness bulletin on rh 3 pos switch for electric operated entrance door
Showing the 6 most recent of 165 bulletins. Search all of them free at nhtsa.gov.
What owners report
2009-09-25 · Seat Belts · 47,554 mi“during periodic preventive maintenance inspections the drivers seat belt has been found binding at the top guide loop causing belt to leave excessive slack on several of our school buses. here is one of the buses information. 2007 thomas saf-t-liner. *tr…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.