2008 Zap Xebra problems, complaints & recalls
Most-reported problem areas: Service Brakes (31) · Service Brakes, Hydraulic (4) · Service Brakes, Hydraulic:foundation Components:master Cylinder (2)
Safety recalls (2)
Service Brakes, Hydraulic:foundation Components:master Cylinder 2012-07-27 · campaign 12V363000 · 691 vehicles
Defect: QingQi Group Motorcycle Co. Ltd., through its designated agent ZAP, is recalling all model year 2008 ZAP Xebra motorcycles manufactured from January 1, 2008, through December 31, 2008. These motorcycles do not conform to the requirements of Federal Motor Vehicle Safety Standard No. 122, "Motorcycle Brake Systems." The motorcycles were produced without a separate brake fluid reservoir for each brake circuit, with each reservoir filler opening having its own cover, seal, and cover retention devi
Risk: Without a separate reservoir for each brake, having its own cover, seal, and cover retention device, fluid for one brake circuit may move to the other. If this happens, both reservoirs could lose fluid as a result of a fluid leak in one brake circuit and compromise the stopping ability of the braking system, increasing the risk of a crash.
Fix: ZAP will notify owners and ZAP will install or send each owner a remedy kit to bring the vehicles into compliance. ZAP has not provided a notification schedule. Owners may contact ZAP Customer Service at 1-800-251-4555.
Service Brakes, Hydraulic 2012-05-21 · campaign 12V230000 · 627 vehicles
Defect: QINGQI GROUP MOTORCYCLE CO, LTD, THROUGH ITS DESIGNATED AGENT, ZAP USA, IS RECALLING CERTAIN MODEL YEAR 2008 ZAP XEBRA ALL ELECTRIC MOTORCYCLES MANUFACTURED FROM JANUARY 1, 2008, THROUGH DECEMBER 31, 2008. THESE VEHICLES FAIL TO CONFORM TO THE BRAKING DISTANCE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 122, "MOTORCYCLE BRAKE SYSTEMS."
Risk: THESE VEHICLES TAKE LONGER DISTANCES TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.
Fix: ZAP, THE DESIGNATED AGENT OF QINGQI GROUP MOTORCYCLE CO, LTD, WILL NOTIFY OWNERS, AND ZAP DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 8, 2012. OWNERS MAY CONTACT ZAP AT 1-707-525-8658.
What owners report
2016-02-21 · Service Brakes“hello, i'm writing about the court decree on 7/16/13 signed my judge rosemary collyer. zap is supposed to report to nhtsa regularly about the status of the refund and disposition of each recalled vehicle for three years. somebody form zap world contacted me about a year ago. i still have the vehicle......how can you help. ty.…”
2014-04-11 · Service Brakes · 1,905 mi“this vehicle is already recalled, my vehicle suffered a complete loss or brake systems and fortunately was able to be steered to an uphill area before hitting a small retaining wall. zap provided dot recall notice for brake failures to stop, and rules for recall. i have followed these rules which were drawn out from late 2012 until december 2013…”
2014-03-17 · Service Brakes“as with others that have filed complaints, i was notified by zap that my vehicle was eligible for a recall due to incurable faults in the braking system. i filed all the necessary paperwork and received a letter that i qualified for the buy back program. they were supposed to pick up the vehicle and make payment by 12/31 then 1/31. i received th…”
2014-03-11 · Service Brakes“i agree with other people complaints. we were told that we were eligible for the recall, but have heard nothing too. yet, i still have the truck that can't be driven and have to have it stored. please help!!! this is not right. *tr…”
2014-03-09 · Unknown Or Other“zap is under order to repurchase these vehicles for the paltry sum of $3100.00. this was to have been completed by 12/31/2013, extended to 1/31/2014. i have heard nothing official form the company, have not been contacted regarding payment and/or to arrange for pick up of said vehicle. the last communication of any kind i have had was from recal…”
2014-03-08 · Service Brakes“i was notified by my insurance company that this vehicle had been recalled for a brake issue. i was not notified by zap that this vehicle was not safe to drive. i did make a request to them via certified mail in 2013 but, have yet to receive anything from them. what is the status of this recall? what do i do with a vehicle that can not be insur…”
2014-03-04 · Service Brakes“as with everyone else here. i haven't received any money or response from zap jonway. i called the nhtsa to see what they had to say. the lady told me that it looks like the company is no longer in business and i should call the federal trade commission (877-382-4357). i've done that and filed a complaint with them. they told me that i should also…”
2014-03-01 · Service Brakes“the zap company has not picked up vehicle the gov.'t has no teeth in enforcing the buyback which zap said it would do almost a year ago they are not going to abide by the law because they know our gov.'t does nothing. *tr…”
2014-02-28 · Unknown Or Other · 1,200 mi“like many others whose complaints i have seen on this website, i am a victim of zap's non-compliance with the conditions stipulated in the recall of its 2008 xebras. i received all the notices, and followed instructions to the letter of not driving the vehicle. i even had to pass on two opportunities to sell the vehicle, knowing that it was unsaf…”
2014-02-06 · Service Brakes · 3,070 mi“i received a recall notice for the zap xebra pickup that i own on 11/4/2013. as per an agreement between zap and the national highway traffic safety administration, zap was supposed contact me to transfer the vehicle title to zap, and pay me $3100 to compensate me for the recall of my vehicle. this was supposed to happen by december 31, 2013. i ha…”
Excerpts of consumer complaints filed with NHTSA, lightly truncated. They are owner statements, not verified findings.